Receptionist - Radlett

The Real Good Dental Company Limited; Aldenham; Remote; GBP 18,000 - 24,000; Full time

Job summary

The Real Good Dental Company Limited is seeking a friendly and professional receptionist to join our Radlett clinic. The role involves providing exceptional patient care and ensuring a welcoming environment for visitors and patients.

You will manage appointments, handle enquiries, and support front-d desk operations in a busy dental setting. Ideal candidates will have experience in healthcare, strong English communication, and good IT skills.

Qualifications

• Prior experience in patient care or healthcare settings.
• Proficiency in English, with excellent verbal and written communication skills.
• Basic IT skills, including familiarity with scheduling software and data entry programmes.

Responsibilities

• Greet visitors and patients in a courteous and professional manner.
• Manage appointment bookings and patient check-ins efficiently.
• Answer phone calls promptly and direct enquiries appropriately.
• Maintain accurate records using IT systems and ensure confidentiality.
• Assist with administrative tasks such as filing, data entry, and organising schedules.
• Provide information about services offered and support patients with their needs.
• Collaborate with nursing staff and other healthcare professionals to ensure smooth operations.
• Ensure the reception area is tidy, welcoming, and well-stocked with necessary materials.

Skills

Greet visitors

Appointment scheduling

Phone handling

Record keeping

IT literacy

Teamwork

Tools

Scheduling software

Job description

The dental clinic Radlett, 359 Watling St, Radlett WD7 7LB

Full time

Job Description:

We are seeking friendly, professional receptionist to join our team. This role involves providing exceptional patient care and ensuring a welcoming environment for visitors and clients. The ideal candidate will possess excellent communication skills, organisational abilities, and a compassionate attitude. This position offers an opportunity to work in a dynamic setting, contributing positively to the overall experience of our clients and patients.

Duties

• Greet visitors and patients in a courteous and professional manner
• Manage appointment bookings and patient check-ins efficiently
• Answer phone calls promptly and direct enquiries appropriately
• Maintain accurate records using IT systems and ensure confidentiality
• Assist with administrative tasks such as filing, data entry, and organising schedules
• Provide information about services offered and support patients with their needs
• Collaborate with nursing staff and other healthcare professionals to ensure smooth operations
• Ensure the reception area is tidy, welcoming, and well-stocked with necessary materials

Qualifications

• Prior experience in patient care or healthcare settings
• Proficiency in English, with excellent verbal and written communication skills
• Basic IT skills, including familiarity with scheduling software and data entry programmes
• Strong organisational skills to manage multiple tasks efficiently
• Patience, empathy, and a caring attitude towards patients and visitors
• Good organisational skills to prioritise duties effectively
• Ability to work well within a team environment and adapt to changing priorities

This role is ideal for individuals passionate about providing high-quality patient care in a professional setting. Candidates should demonstrate excellent interpersonal skills, organisational ability, and a commitment to maintaining a welcoming atmosphere for all visitors.