Dental Receptionist

Dental Beauty Partners; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Social events

Progression opportunities

Christmas Party

Training for new systems

Lunch & learns

Job summary

Dental Beauty Partners in Feltham is seeking a Dental Receptionist to join our mixed practice team in West London. This full-time role offers a competitive £13.00 per hour and a supportive environment with opportunities to develop within a growing practice.

The successful candidate will manage reception, patient enquiries, appointment scheduling on Dentally, and payments in line with policy, while ensuring GDPR compliance and high patient care standards.

Qualifications

• 1-2 years of experience as a Dental Receptionist or similar front-of-house role.
• Background in hospitality or customer service is acceptable.
• Dentally software experience is a plus but not required.
• Experience ensuring quality patient care and GDPR compliance.

Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction and practice efficiency.
• Answer telephone inquiries in a friendly, efficient manner and go the extra mile.
• Schedule patient appointments and manage diaries using the software Dentally.
• Collect and record patient payments and pursue debts per policy.

Skills

Customer service

Front of house

Hospitality

Telephone manners

Tools

Dentally

Job description

*Exciting Dental Receptionist Position - Dental Beauty Feltham*

*Full-Time Position - Hours Specified Below*

*Competitive Rate and Opportunities to Develop & Progress *

Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixedpractice, Dental Beauty Feltham. This is a fantastic opportunity to join a vibrant and family-orientated practice team in West London.

Department: Practice Recruitment

Location: Feltham

Compensation: £13.00 / hour

Hours

• Mondays - 8.30AM-5.30PM
• Tuesdays, Wednesdays & Thursdays - 1PM-8.15PM
• Fridays - 8.30AM-3.30PM
• Alternate Saturdays - 8.30AM-2PM

Key Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• To ensure compliances with DBP Information Governance Policy and GDPR

Skills, Knowledge and Experience

• We are ideally looking for a candidate with 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
• However, we are also open to candidates without Dentistry experience, ideally with a background within a front of house, hospitality or customer service based role
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• Highly competitive hourly rate of £13 is on offer for this position
• Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses

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