Dental Front Desk & Patient Care Specialist

The Real Good Dental Company Limited; Aldenham; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Real Good Dental Company Limited is seeking a friendly and professional receptionist to join our Radlett clinic. The role involves providing exceptional patient care and ensuring a welcoming environment for visitors and patients.

You will manage appointments, handle enquiries, and support front-d desk operations in a busy dental setting. Ideal candidates will have experience in healthcare, strong English communication, and good IT skills.

Qualifications

• Prior experience in patient care or healthcare settings.
• Proficiency in English, with excellent verbal and written communication skills.
• Basic IT skills, including familiarity with scheduling software and data entry programmes.

Responsibilities

• Greet visitors and patients in a courteous and professional manner.
• Manage appointment bookings and patient check-ins efficiently.
• Answer phone calls promptly and direct enquiries appropriately.
• Maintain accurate records using IT systems and ensure confidentiality.
• Assist with administrative tasks such as filing, data entry, and organising schedules.
• Provide information about services offered and support patients with their needs.
• Collaborate with nursing staff and other healthcare professionals to ensure smooth operations.
• Ensure the reception area is tidy, welcoming, and well-stocked with necessary materials.

Skills

Greet visitors

Appointment scheduling

Phone handling

Record keeping

IT literacy

Teamwork

Tools

Scheduling software

Job description

The Real Good Dental Company Limited is seeking a friendly and professional receptionist to join our Radlett clinic. The role involves providing exceptional patient care and ensuring a welcoming environment for visitors and patients.

You will manage appointments, handle enquiries, and support front-d desk operations in a busy dental setting. Ideal candidates will have experience in healthcare, strong English communication, and good IT skills.