Receptionist/PEO

Mitie; Wymondham; In loco; GBP 6000 - 7000; Part-time

Descrizione del lavoro

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Public Enquiry Officer/Receptionist for its Norfolk area. The role involves providing a courteous reception for staff, visitors and colleagues, handling calls, and managing face-to-face and remote information at the desk.

The position requires a presentable, engaging personality, strong organisational skills, and the ability to take verbal statements accurately while maintaining building security and tidy reception areas.

Competenze

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Must be able to take down verbal statements accurately.
• Responsibilities of post and keys.
• Greeting visitors, providing face to face and remote information.
• Call handing and redirection.
• Refer on advice enquiries and complex cases to appropriate colleagues.
• Ensure reception area is tidy and presentable.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Any other duties as defined to be part of the roll.

Mansioni

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Must be able to take down verbal statements accurately.
• Responsibilities of post and keys.
• Greeting visitors, providing face to face and remote information.
• Call handing and redirection.
• Refer on advice enquiries and complex cases to appropriate colleagues.
• Ensure reception area is tidy and presentable.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Any other duties as defined to be part of the roll.

Conoscenze

Reception experience

MS Office

Office equipment

Professional appearance

Communication skills

Verbal statements

Front desk security

Visitor greeting

Call handling

Refer to colleagues

Tidiness

Access control

Any other duties

Descrizione del lavoro

Job Title: Receptionist/PEO Rate of Pay: £6,627 per annum Position Type: PermanentType of Employment: Part TimeHours: 10 hours per weekLocation: Norfolk Constabulary HQ, Jubilee House, Falconers Chase, Wymondham, Norfolk, England NR18 0WW

Job OverviewAs a Public Enquiry Officer, you will be providing an efficient and comprehensive service to all client's staff, visitors & colleagues.

You should have a pleasant, welcoming and engaging personality.

Ensuring calls and visitors are dealt with in a timely, professional and effective manner.

Executing all administrative tasks to the highest quality standards.

Main Duties

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. printers)
• Professional attitude and appearance
• Solid written and verbal communication skills.
• Must be able to take down verbal statements accurately
• Responsibilities of post and keys.
• Greeting visitors, providing face to face and remote information
• Call handing and redirection.
• Refer on advice enquiries and complex cases to appropriate colleagues.
• Ensure reception area is tidy and presentable.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Any other duties as defined to be part of the roll

What we are looking for

• String administrative experience and used to dealing with members of the public.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Norfolk and Norwich University Hospitals NHS Foundation Trust