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A modern secondary academy in Oxford seeks a articulate, personable First Contact Receptionist to manage its main reception desk and visitor entrance for an ASAP start. You will be the first point of contact for visitors, phone calls, deliveries, and contractors, supporting safeguarding and administrative teams.
Responsibilities include signing in visitors, answering calls, managing the school inbox, and providing general office support.
A modern secondary academy in Oxford is seeking an articulate, personable First Contact Receptionist to manage its main reception desk and visitor entrance for an immediate (ASAP) start.
The main reception desk plays a prominent role in the school’s daily security, public relations, and communications. The successful applicant will serve as the primary point of contact for face‑to‑face visitors, telephone callers, delivery personnel, and contractor check‑ins.
Working closely with the administrative team and safeguarding officers, you will manage visitor sign‑in procedures, handle incoming phone calls, manage school email inboxes, and assist with general office duties. This is a full‑time, ongoing or permanent role.
Greet all visitors, parents, contractors, and official guests warmly while enforcing strict safeguarding sign‑in protocols
Operate the main school telephone switchboard, filtering calls and taking clear, accurate messages for staff
Manage the main school email inbox, directing queries to relevant departments and senior leaders
Issue visitor badges, verify DBS identification for external callers, and manage reception security gates
Receive, log, and distribute daily post, deliveries, and courier packages across the campus
Provide general administrative support, such as student message delivery and emergency first‑aid logging
Start Date: Immediate (ASAP)
Contract Type: Full‑time, long‑term or permanent (Term‑Time Only)
Location: Oxford, Oxfordshire
Salary / Pay Rate: Scale 3–4 equivalent
Key Systems: Visitor Management Software / SIMS / Arbor
Prior experience in a busy reception or front‑of‑house administrative role (school environment highly desirable)
Excellent verbal communication skills with a polite, professional, and welcoming telephone manner
Strong IT literacy (Microsoft Office, email systems, and familiarity with school databases like SIMS/Arbor)
Knowledge of school safeguarding visitor protocols and emergency procedures
An active enhanced DBS check on the Update Service (or willingness to apply)