Receptionist – Brilliant Secondary Academy In Slough (Asap Start)

Marchant Recruitment; Slough; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Marchant Recruitment is seeking a friendly First Contact Receptionist for a busy secondary academy in Slough. You will manage the main reception, greet visitors, answer calls, and oversee sign-in and DBS checks, ensuring safeguarding procedures are followed.

The role requires strong IT skills, experience in front-of-house administration, and a professional, welcoming demeanor. Immediate start with full-time hours and term-time options may be available.

Qualifications

• Experience in busy reception/front-of-house (school setting preferred).
• Excellent verbal communication and welcoming telephone manner.
• Strong IT skills with MS Office and school databases.
• Active DBS on Update Service or willing to apply.

Responsabilités

• Greet visitors and manage sign-in with safeguarding protocols.
• Operate school switchboard and relay messages.
• Manage school email inbox and direct queries to relevant staff.
• Issue visitor badges and verify DBS for external visitors.
• Receive and log post and deliveries.
• Provide general administrative support as needed.

Connaissances

Front-of-house

Customer service

Verbal communication

IT literacy

Outils

SIMS/Arbor

Description du poste

A welcoming secondary academy in Slough is seeking an articulate, personable First Contact Receptionist to manage its main reception desk and visitor entrance for an immediate (ASAP) start.

Job Overview

The main reception desk plays a prominent role in the school’s daily security, public relations, and communications. The successful applicant will serve as the primary point of contact for face-to-face visitors, telephone callers, delivery personnel, and contractor check-ins.

Working closely with the administrative team and safeguarding officers, you will manage visitor sign-in procedures, handle incoming phone calls, manage school email inboxes, and assist with general office duties. This is a full-time, ongoing or permanent role.

Key Responsibilities

• Greet all visitors, parents, contractors, and official guests warmly while enforcing strict safeguarding sign-in protocols

• Operate the main school telephone switchboard, filtering calls and taking clear, accurate messages for staff

• Manage the main school email inbox, directing queries to relevant departments and senior leaders

• Issue visitor badges, verify DBS identification for external callers, and manage reception security gates

• Receive, log, and distribute daily post, deliveries, and courier packages across the campus

• Provide general administrative support, such as student message delivery and emergency first-aid logging

The School & What’s on Offer

• Immediate Start: Full-time, long-term or permanent contract starting ASAP

• Role Type: Full-time hours (Term-Time Only)

• Facilities: Modern, secure reception area with automated visitor management technology

• Location: Prime Slough location with convenient local transport links

Candidate Requirements

• Prior experience in a busy reception or front-of-house administrative role (school environment highly desirable)

• Excellent verbal communication skills with a polite, professional, and welcoming telephone manner

• Strong IT literacy (Microsoft Office, email systems, and familiarity with school databases like SIMS/Arbor)

• Knowledge of school safeguarding visitor protocols and emergency procedures

• An active enhanced DBS check on the Update Service (or willingness to apply)