Receptionist & Office Assistant

The Fragrance Shop; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25% staff discount

Flexi Scheme

Free Parking

Career pathways

The gym at FQ

A brand-new home

Job summary

The Fragrance Shop in Trafford Park, Manchester is hiring a Receptionist and Office Assistant to join our busy HQ. You will manage front-of-house, answer calls, greet visitors and support daily admin tasks in a fast-paced fragrance distribution environment.

Ideal candidates are proficient in Microsoft Office, have a professional telephone manner, and can handle multiple tasks calmly under pressure. We offer staff benefits including a 25% discount, flexible hours, free parking, and clear career

Qualifications

• Fully competent in general administrative tasks.
• Proficient with Excel, Outlook and Microsoft Office.
• Maths and English at grade C or equivalent.
• Professional telephone manner.
• Confident and reliable with a can-do attitude.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Operate a multi-line telephone system to answer calls and direct callers to staff.
• Manning the main doors into the office and adhering to security procedures.
• Meet and greet clients, serve beverages and snacks as appropriate.
• Book meeting rooms and manage diaries for Head Office staff.
• Receive, sort and distribute mail and parcels to the correct department.
• Handle outgoing post and packages and record deliveries.
• Assist with lunches, snacks and drinks for on-site meetings.
• Maintain filing systems (paper and electronic).
• Assist with P.A. duties such as purchasing orders and price comparisons.

Skills

Admin tasks

Telephone manner

Attention to detail

Reliable

Education

Maths and English GCSE

Tools

Excel

Outlook

Job description

We're the UK’s leading Independent Fragrance distributor of the most sought-after brands across premium, celebrity and lifestyle fragrances are we're recruiting for a Receptionist and Office Assistant to the join the team at our Fragrance Quarters, located at Trafford Park, Manchester.

If you’re looking for a fast-paced, challenging, yet rewarding role where no two days will be the same then this role will be of interest to you.

What you'll get:

25% staff discount off everything we sell, mainstream to niche luxury.

Flexi Scheme: Flexible hours, your way - start early, finish late, or work from wherever suits you best.

Free Parking: Free on-site parking for all staff, including free charging points for electric vehicles.

Career pathways: Mapped routes from advisor to manager, regional and beyond.

The gym at FQ: On-site and free for everyone based at our Trafford Park HQ.

A brand-new home: State-of-the-art offices opened in 2023, built around the team.

Person specification:

• Fully competent in all general areas of administrative tasks e.g. filing, photocopying and typing of correspondence/ emails.
• PC literate as use of Excel, Outlook and other areas of the Microsoft package are essential.
• Maths and English grade C and above or equivalent.
• A well-presented candidate possessing a professional telephone manner.
• Must be confident and reliable, with a can-do attitude due to the varied nature of the role.
• The ability to work well under pressure within a fast-paced environment.

Responsibilities:

• Operate a multi- line telephone system to answer incoming calls; direct callers to the appropriate staff member/ department.
• Manning the main doors into the company office, adhering to all security procedures.
• Meeting and greeting clients and guests, preparing beverages and snacks as appropriate.
• Booking of meeting rooms; diary management of these rooms allocated to Head Office staff.
• Receive and sort mail and parcels, distributing to the correct department or member of staff.
• Responsible for all outgoing post and packages, recording deliveries and using appropriate postage.
• Assist with the preparation of lunches, snacks and drinks for on-site meetings.
• The use of current filing systems both paper documents and electronic.
• Assisting, when required with P.A duties such as raising purchase orders, price comparison tasks and other ad-hoc duties as required by the business.

What you can expect:

Working at the UK’s leading independent Fragrance distributor you will get to work for a company who prides itself on outstanding customer service and delivering fragrance in a manner which best meets our customer needs.

You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience.

The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.