Night Reception - Front Desk (f/m/d)

Meininger Hotels U.K. Ltd; City of Edinburgh; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Attractive salaries

Volunteering days

Holidays + bonus

Language courses

Team events

Quarterly evaluations

M-goal projects

Staff discounts

Job summary

MEININGER Hotel Edinburgh is seeking a friendly Night Receptionist for a part-time night-audit role. You will greet guests, manage check-ins/outs, respond to inquiries, and support nightly operations in a lively, hospitality-focused team. Fluent English and at least 1 year in hospitality are expected.

You’ll work nights, contribute to quality checks, invoicing, and online reputation management, and may assist with breakfast or bar tasks as needed. A welcoming, team-driven environment awaits.

Qualifications

• Hospitality experience is preferred and passion for guest service.

Responsibilities

• Handle welcome and check-in/check-out to optimize occupancy.

Skills

Front desk experience

Customer service

Team player

English fluency

Tools

ASSD

Fidelio

SIHOT

Job description

Night Reception - Front Desk (f/m/d) MEININGER Hotel Edinburgh Part-time, Night-Audit

Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff! MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe’s best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: nightly reports, invoicing, hour registration, online reputation management, quality checks etc.
• You are regularly checking the hotel during the night
• You work in a team and are ready to take on occasional tasks in the F& B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays and weekends
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You have initial experience (min. 1 year) in hospitality and is passionate about it
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (B2), any other languages are a plus

WHAT MEININGER OFFERS

• Attractive salaries
• Company Volunteering (2 days)
• 25 holidays + 5 bonus days (1 for each year you stay with us)
• Free language courses
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount

APPLICATION

We are enthusiastic hosts as diverse as our guests.

We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply.

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE

MEININGER Hotel Edinburgh

Contact: Will Harrington (Hotel Manager)

Remote Type: On Site

MEININGER is an international budget hotel with hostel-like facilities. MEININGER hotels have a simple formula: provide superb modern accommodation at an affordable price so all types of travelers can explore Europe’s most vibrant cities. The central location, high quality furnishings and fair prices appeal to people of all ages and backgrounds. There are plenty of good reasons to join MEININGER Team! We offer a professional, diverse and challenging working environment that values independence and autonomy. We appreciate colleagues who share our passion for hospitality, think outside the box and are committed to MEININGER success!