Receptionist, Malmaison

Hotel Du Vin; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel brand is seeking a friendly and energetic Receptionist to join their team in Leeds. This role involves ensuring guests have an exceptional experience, with opportunities for career development and numerous perks, including discounted rates and funded apprenticeship programs.

Benefits

Discounted Staff Room Rates

50% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Complimentary stays on anniversaries

Employee Assistance Programme

Volunteering opportunities

Qualifications

• Natural hospitality charm and a passion for service.
• Experience in handling guest queries professionally.

Responsibilities

• Be the face of the hotel, ensuring guests have the best experience.
• Handle queries with professionalism and set the tone for their visit.

Skills

Hospitality charm

Passion for service

Job description

Receptionist, Malmaison

£12.46 / 18 hours, Permanent, Leeds

We are seeking a friendly, passionate, and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, earning a competitive salary, enjoying numerous perks and benefits, and developing your career with Malmaison.

Ideal candidates will have a natural hospitality charm and a passion for service. Your goal will be to ensure our guests have the best experience possible, handling queries of all kinds with professionalism.

As a Receptionist, you are the first and last person our guests see, setting the tone for their visit and ensuring everything exceeds expectations before they leave.

If high standards come naturally to you, and you love making guests smile daily, you might be the perfect fit. Join us to work with the best food, drinks, and a brand you can be proud of.

At Malmaison, we create memorable experiences for our guests. This role could be your next step towards a supervisory position, as we actively promote internal development and progression. We aim to have 100 new apprentices by year-end, with opportunities for you to enroll in our apprenticeship scheme after probation.

Our Benefits Include:

• Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• 50% off our best available rate for friends and family.
• 35% off dining in our Brasseries and Bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme, saving up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, and medical needs from just £5/month.
• Referral bonuses up to £1500 for referring friends.
• A professional uniform that looks great.
• Wellness and campaign days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Wagestream for instant access to your earnings and financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for neurological health through our sponsorship of The Brain Charity.
• Employee Assistance Programme offering 24/7 confidential support.

Sustainability Initiatives:

• 100% renewable electricity, primarily from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
• Eco-friendly cleaning systems and enzyme-based kitchen products.
• Volunteering opportunities for sustainable charities, two days per year, paid.

If you're interested, click Apply Now.

Frasers Hospitality, Malmaison, and Hotel du Vin are equal opportunity employers, welcoming applications from all qualified individuals regardless of race, sex, disability, religion, sexual orientation, or age.