Waiter/ Waitress, Malmaison

Malmaison; Leeds; On-site; GBP 12,000 - 15,000; Full time

Job summary

Join Malmaison as a Waiter/Waitress in Leeds, where you'll be the face of the restaurant, ensuring excellent customer service. Enjoy flexible shifts, training opportunities, and generous benefits including discounts and wellness initiatives. This role is perfect for those passionate about hospitality and eager to learn.

Benefits

Staff room rates at Malmaison and Hotel du Vin

50% off friends and family room rates

35% dining discount

Fully funded apprenticeship programs

High street discounts and holiday experiences

Cycle to work scheme

Healthcare plans and referral bonuses

Wellness initiatives and instant wage access

Support for charitable causes

Qualifications

• Passion for customer service is essential.
• Experience is not mandatory but a willingness to learn is crucial.

Responsibilities

• Control the flow of service and communicate with kitchen and management.
• Ensure a smooth dining experience for guests.

Skills

Customer Service

Willingness to Learn

Positive Attitude

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours: £12.30 per hour, 20 hours a week, with generous company benefits, training, and development opportunities.

Type of contract: Permanent

Location: Leeds

Description: Get paid for doing what you love, enjoy perks and benefits, learn new skills, and build a career with Malmaison.

Responsibilities: As a front-of-house team member, you'll be the face of the restaurant, helping to control the flow of service, communicating with the kitchen and management to ensure a smooth dining experience for our guests.

Shift Flexibility: We operate 7 days a week, 365 days a year, offering flexible shifts and hours. Peak times are evenings and weekends; shift patterns can be discussed at interview.

Training & Development: We offer nationally recognized apprenticeships alongside detailed brand training to help you excel and develop your career, including opportunities for progression into management roles.

Ideal Candidate: Passion for customer service, willingness to learn, and a positive attitude are essential. Experience is not mandatory.

Why Join Us? Be part of a unique brand that creates unforgettable memories for guests, working with the best food and drink, with opportunities for internal growth.

Benefits include:

• Staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off friends and family room rates
• 35% dining discount in our restaurants
• Fully funded apprenticeship programs
• High street discounts, holiday experiences, and more
• Cycle to work scheme, healthcare plans, referral bonuses, and a professional uniform
• Wellness initiatives, instant wage access via Wagestream, and complimentary stay benefits
• Support for charitable causes and employee assistance programs

Sustainability Goals:

• 100% renewable electricity, recycling targets, eco-friendly cleaning systems, and volunteering opportunities for sustainability charities.

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.