Receptionist/Host

Lilibet's; City of Westminster; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Meals on Us—Always

Dine for free with friends

Refer a Friend, Earn a Reward

Exclusive Industry Perks

Job summary

Lilibet’s Restaurant in Mayfair invites a friendly Reception Host to ensure smooth front-of-house operations, greet guests, manage reservations, and coordinate with the dining team to deliver impeccable service.

You are well-presented, English-speaking, and thrive in a fast-paced setting, with a passion for food and drink. The role offers a vibrant high-end environment and opportunities to develop in hospitality within central London.

Qualifications

• Previous experience in a similar leadership role within a busy London restaurant.
• A high standard of personal presentation with a confident and welcoming personality.
• Excellent written and spoken English.

Responsibilities

• Oversee day-to-day reception operations to ensure smooth and organised service.
• Respond to guest queries promptly and capture any special requests or preferences.

Skills

Reservations systems

Leadership in hospitality

English communication

Customer service

Attention to detail

Tools

Seven Rooms

Job description

Description

Join the Team at Lilibet’s Restaurant, Mayfair

Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance.

Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair.

We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.

The Position

We are looking for a confident Reception Host to join our team. The successful candidate will be friendly, well-presented and passionate about food, drink and hospitality. You will make sure the day to day running of reception is smooth and organised and your passion for great service will help you respond to guest queries in a timely manner, and actioning as required. Your attention to details is key, you’ll be following up any special requests related to reservations, recording any information about special requirements or preferences from our guests and using it to give the special touch to their experience.

If you have the following, then we want to hear from you:

• Previous experience in a similar leadership role within a busy London restaurant.
• A high standard of personal presentation with a confident and welcoming personality.
• Have a strong working knowledge of mainstream reservations systems like Seven rooms.
• Exceptional manners, excellent written skills and a good command of English.
• Ability to work well under pressure with strong attention to detail in a fast-paced environment.
• Be a team player who is an avid learner and adaptable with an infectious smile.
• Fantastic communication skills, over the phone, on email and in person

Benefits & Culture

We have curated a fantastic selection of workperksso we can be certain to attract thevery bestpeople in the industry. This is just the start...

Inhouse Perks

• Meals on Us—Always
• Opportunity to dine for free with friends
• Refer a Friend, Earn a Reward

Work-life Balance

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days
• Take a paid day off on us to celebrate your birthday ​ ​​ ​ ​​ ​ ​​ ​ ​ ​ ​.

Health & Wellness – with Hospitality Rewards

• 24/7 Health & Wellbeing Support
• Discounted Gym Memberships
• Exclusive Industry Perks
• Cashback Card
• Shopping Discounts
• Entertainment Deals
• Trade-Specific Discounts

We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?