Receptionist Host

Confidential; Bolton; Presencial; GBP 14.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free on-site parking

Immediate start

Temporary assignment until 27th Nov

Descripción de la vacante

Confidential in Bolton is seeking a confident Receptionist/Host to welcome visitors to a luxury dealership and guide them through the showroom and service areas. The role is busy, involves standing most of the day, and offers 8am–6pm hours with a potential split into two part-time shifts.

Immediate start with a temporary assignment until 27th November. You will greet guests, host around the dealership, assist with service check-in, manage hospitality areas, and support colleagues with messages

Formación

• Previous customer-facing experience, ideally within Reception, Front of House, Hospitality or Customer Service
• Confident telephone manner and experience answering calls and dealing with customer enquiries
• Friendly, outgoing and approachable personality
• Excellent communication skills and the confidence to interact with customers face-to-face
• Smart, professional and well-presented at all times
• Energetic and happy to be on their feet throughout the day, moving around a large dealership
• Organised, attentive and able to keep customer areas clean, tidy and presentable
• Reliable, punctual and able to commit to the required working days

Responsabilidades

• Meeting and greeting customers and visitors as they arrive at the showroom, ensuring a warm and professional welcome
• Acting as a host around the dealership, helping customers find their way and directing them to the correct departments
• Assisting customers with vehicle check-in in the service area and with the key-drop machines
• Looking after customer hospitality areas, keeping them clean and welcoming
• Keeping refreshments stocked (coffee, cakes, biscuits, drinks)
• Loading/unloading the dishwasher and keeping hospitality areas tidy
• Answering customer calls and passing on updates as needed
• Liaising with internal colleagues to relay messages and information

Conocimientos

Customer service

Hospitality

Front of House

Telephone etiquette

Presentation

Reliability

Descripción del empleo

Receptionist / Host - Luxury Car Dealership

Are you a confident, outgoing person who LOVES meeting people and delivering a first-class customer experience?

We have a fantastic opportunity for a friendly, energetic and professional Receptionist / Host to join a prestigious luxury car dealership based in Bolton.

This is not your typical Receptionist role! Working within a large, modern dealership, you'll be right at the heart of the customer experience, welcoming visitors, guiding them around the showroom and service department, and making sure everyone receives a warm and professional welcome.

This is a busy, hands-on role where you'll be on your feet throughout the day, moving around the dealership and interacting with customers. We're ideally looking for someone who can work full-time, Monday to Friday, from 8am to 6pm, although there may be an option to split the hours between two part-time people.

The role is available for an immediate start and will run until 27th November.

What will you be doing as a Receptionist / Host?

• Meeting and greeting customers and visitors as they arrive at the showroom, ensuring they receive a warm and professional welcome
• Acting as a host around the dealership, helping customers find their way around and directing them to the correct departments and colleagues
• Spending time within the busy service department, helping customers with the vehicle check-in process and assisting them with the automated key-drop machines where required
• Looking after the customer hospitality areas, ensuring they are clean, tidy and welcoming at all times
• Keeping refreshments fully stocked, including coffee, cakes, biscuits and chilled drinks
• Checking customer areas regularly to ensure they are clean, presentable and ready for visitors
• Loading and unloading the dishwasher and keeping hospitality areas organised
• Occasionally answering customer telephone calls, dealing with general queries or passing on updates
• Liaising with internal colleagues, taking messages and sending emails to ensure information gets to the right people

What's in it for you?

• 12.71 per hour
• Monday to Friday working
• Ideally full-time hours of 8am-6pm, with a one-hour unpaid lunch break
• Potential for the hours to be split between two part-time people, with shifts of 8am-1pm and 1pm-6pm
• Immediate start available
• Temporary assignment until 27th November
• Free on-site parking
• The opportunity to work within a prestigious luxury car dealership and gain valuable experience in a premium customer-facing environment

Why would you join this company?

You'll be joining a large, modern luxury car dealership where customer experience is at the heart of everything they do.

This is a great opportunity to work in a professional, smart environment, meeting a wide variety of customers and playing an important part in making sure every visitor receives a positive experience from the moment they arrive.

What we're looking for

What's essential:

• Previous customer-facing experience, ideally within Reception, Front of House, Hospitality or Customer Service
• Confident telephone manner and experience answering calls and dealing with customer enquiries
• A friendly, outgoing and approachable personality
• Excellent communication skills and the confidence to interact with customers face-to-face
• Smart, professional and well-presented at all times
• Someone who is energetic and happy to be on their feet throughout the day, moving around a large dealership
• Organised, attentive and able to keep customer areas clean, tidy and presentable
• Reliable, punctual and able to commit to the required working days

Dress code:

As this is a luxury dealership, a smart corporate appearance is essential. Candidates must be comfortable wearing smart office attire, ideally a navy or black suit, smart trousers or skirt with a white top or blouse. A smart jacket must be worn. There is no uniform provided.

Previous experience within a car dealership would be advantageous but is not essential. We're particularly interested in people who enjoy hospitality, meeting customers and making sure everyone receives a first-class welcome.

The Essentials

• Pay: 12.71 per hour
• Hours: Ideally Monday to Friday, 8am-6pm, with a one-hour unpaid lunch break. Alternatively, the shifts may be split between two part-time people, working 8am-1pm or 1pm-6pm
• Location: Bolton
• Job type: Temporary, immediate start until 27th November
• Other: Free on-site parking. Smart corporate dress code applies