Receptionist-Fixed Term Contract

Dick Lovett; Swindon; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Private Medical Insurance

Health cash plan

Rewards platform – discounts

25 days holiday + Bank Holidays

Contributory pension scheme

Regular pay reviews

Life assurance

Discounts on servicing, parts and A/C

Employee Assistance Programme

Staff referral scheme

Learning and development

Enhanced family leave

Volunteering opportunities

Onsite parking

Job summary

Dick Lovett is seeking a Receptionist for BMW Swindon to greet customers and handle enquiries across Sales, Service and Parts. This six-month fixed-term role may be full-time or part-time (3 days/24 hours per week) and covers BMW and MINI dealerships in Swindon. A customer-facing background and smart appearance are essential.

You will manage calls, direct visitors, and support administrative tasks while maintaining a high standard of professionalism and guest experience.

Qualifications

• Experience in a customer-facing role for at least one year.
• Ability to be confident, professional and well-presented.

Responsibilities

• Answer the telephone politely and efficiently.
• Deal with enquiries and redirect calls as appropriate.
• Provide a friendly and helpful reception experience.
• Greet customers and notify relevant departments of arrivals.
• Assist with general administrative or stocking duties.
• Ensure displays and refreshment areas are clean and stocked.
• Provide support to BMW and MINI dealerships.

Skills

Customer facing

Switchboard experience

Professional appearance

Job description

About the Role

We are looking to appoint a Receptionist to provide an efficient service and greet customers at BMW Swindon. You will assist a variety of customers who will be enquiring in reference to Sales, Service and Parts. This role will work across the BMW and MINI dealerships in Swindon, so it is a great opportunity to develop your hosting skills with a range of brands.

This is a fixed term contract for 6 months and has the option to be full time or part time ( 3 days at 24 hours per week)

Job Opportunity

• To answer the telephone politely and efficiently.
• To deal with enquiries, taking messages or redirecting calls as appropriate.
• To provide a friendly and helpful reception experience at all times.
• Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
• To assist in any other administrative or stocking duties as required.
• To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
• Provide support and cover to the BMW and MINI dealerships.

Essential Skills

• Experience of working in a customer facing role for at least one year.
• Confident, professional, smart in appearance
• Experience of operating a switchboard would be an advantage, but not essential.

This is a fantastic opportunity to join our team and provide an exceptional experience to our customers both in person and over the phone.

Benefits

• Private Medical Insurance
• Health cash plan – Claim back medical costs
• Rewards platform – Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking