Receptionist - Care Home

Barchester Healthcare; Dunfermline; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in the care sector is seeking a Receptionist to create a welcoming environment for residents and visitors. In this varied role, you will be the first point of contact, handling phone calls, greeting guests, and managing the reception area. Your caring and professional demeanor will help foster a positive atmosphere, making everyone feel at home. If you have strong communication skills and a passion for providing excellent service, this is a fulfilling opportunity to contribute to quality care in a supportive organization.

Benefits

Free learning and development

Profit share scheme

Holiday, retail and leisure discounts

Refer a Friend bonus scheme

Qualifications

• Professional, caring, and courteous attitude is essential.
• Strong communication skills and good telephone manner required.

Responsibilities

• Answer phone calls and greet visitors warmly.
• Manage the reception area and assist with administrative tasks.

Skills

Communication Skills

Telephone Manner

Organizational Skills

Job description

ABOUT THE ROLE
As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

1. Free learning and development
2. Automatic enrolment into our profit share scheme
3. A range of holiday, retail and leisure discounts
4. Unlimited access to our Refer a Friend bonus scheme

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.