Receptionist and Office Administrator

MyNewTerm; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Ashwood Spencer Academy is seeking a friendly Receptionist/Admin Assistant to join a busy, welcoming office in the East Midlands. You will be the first point of contact for visitors, parents and pupils, helping create a warm atmosphere and supporting high standards of service.

Responsibilities include signing in visitors, safeguarding checks, liaising with staff, handling calls and messages, and assisting with reprographics and school administration.

Responsibilities

• To receive and welcome all visitors to the school in a friendly and professional manner.
• Process ID and safeguarding checks for all visitors in accordance with safeguarding procedures; ensure signing in/out and identification.
• Ensure the safety and welfare of pupils by being aware of unexpected visitors and reporting concerns to senior management.
• Answer queries in person or by telephone; disseminate messages using school systems (email, Microsoft Teams).
• Manage late pupil arrivals: sign in, update lunch records, escort pupils to classrooms.
• Liaise with class teachers for booking trips.
• Reprographics.

Job description

Do you enjoy welcoming people with a friendly smile?

Are you organised and happy to help wherever you can in a very busy office where no two days are ever the same.

Ashwood Spencer Academy are looking to appoint an enthusiastic Receptionist/Admin Assistant who thrives on a challenge to join our friendly, busy office. You will be the first person that visitors, parents and pupils meet, helping to create a warm and welcoming atmosphere every day. In this role you will also ensure all visitors, staff and pupils are greeted politely and supported to a high standard.

Main Duties:

• To receive and welcome all visitors to the school in a friendly and professional manner.
• Process ID and other safeguarding checks for all visitors in accordance with the Trust safeguarding procedures ensuring that everyone is signed in and out and wearing appropriate identification.
• To seek to ensure the safety and welfare of pupils by being aware of unexpected visitors and reporting to senior management team any concerns.
• To ensure that all queries, either in person or by telephone are dealt with efficiently and appropriately and disseminating any messages to the relevant people using school system which include email and Microsoft Teams.
• Managing late pupil arrivals:
  • signing in using sign in system
  • lunch request update on school system
  • Escorting children to their classroom
• To liaise with class teachers for booking of trips
• Reprographics

To learn more about this role, please view the full job description and person specification.

Ashwood Spencer Academy joined Spencer Academies Trust in November 2018 and has gone from strength to strength each academic year. We have approximately 670 pupils on roll from nursery to year 6 and we are proud of our changing, diverse school community. Ashwood Spencer is at the heart of the community and is committed to improving educational outcomes for all our pupils. In October 2022, we received the IQM Inclusion Quality Mark with Centre of Excellence status and in October 2025, we achieved 'Flagship School Status'. In our Ofsted inspection in February 2023, we were recognised as a ‘good’ school and we want to continue to improve on that status, by making the staff, pupils and community experience at Ashwood a magical one.

We are fully committed to our ethos of ‘Working together to believe and achieve’.

We work hard to make Ashwood a place to DREAM:

Determined risk takers who want to succeed

Resilient and respectful learners

Expressive communicators

Ambitious achievers, unafraid of mistakes

Magic happens when you dream

Early application is strongly encouraged as we reserve the right to interview and close the advert ahead of the closing date.

The Trust and its member academies are committed to promoting equality and diversity in both employment and education provision. We aim to ensure that students, parents, governors, employees, contractors, partners, clients and other stakeholders within the Trust community are treated fairly, and with dignity and respect regardless of Protected Characteristics.

Spencer Academies Trust is a Disability Confident Committed Employer.