Receptionist and Administration Officer

Royal Devon University Healthcare NHS Foundation Trust; Hampstead; On-site; GBP 26,000 - 27,000; Full time

Job summary

Royal Devon University Healthcare NHS Foundation Trust is recruiting a Receptionist and Administration Officer for the Ofsted Outstanding First Steps NHS Nursery. You will be the friendly frontline contact, handling bookings, occupancy, funding and finance with the Administrative Manager to support families and staff.

This fixed-term 12-month role offers varied nursery administration duties, income processing, social media and newsletters involvement, and a strong emphasis on accurate record

Qualifications

• We would love to hear from someone with strong administrative and organisational skills who enjoys working with people.
• Experience of finance administration, childcare bookings or funding is helpful; please refer to the person specification for the full requirements.
• You are a great communicator who can explain information clearly and sensitively, manage competing tasks and maintain accurate records.
• You handle confidential information with care, work well with colleagues and enjoy finding practical solutions for families.
• A DBS check will be required, well cover the costs now and for renewals in the future.

Responsibilities

• Support the Administrative Manager with nursery administration, accurate records and the secure day-to-day operation of the setting.
• Manage enquiries, bookings and occupancy records, helping families and colleagues receive timely, accurate information.
• Prepare and check invoices, childcare funding information and related finance records, escalating discrepancies appropriately.
• Help produce social media updates and newsletters in line with Trust processes and confidentiality requirements.
• Order supplies, receipt goods, maintain records and follow up queries with suppliers and colleagues.
• Communicate professionally with parents, carers, staff and visitors, and support other Childcare Services administration as required.

Skills

Administrative skills

Organisational skills

Finance administration

Job description

Royal Devon University Healthcare NHS Foundation Trust

Receptionist and Administration Officer

The closing date is 19 November 2026

Do you enjoy keeping a busy nursery running smoothly and helping families feel welcome from their first enquiry? Join our Ofsted Outstanding First Steps NHS Nursery in an Admin and Finance role, supporting our Administrative Manager and the wider childcare team.

You will be a friendly and dependable point of contact for families, colleagues and visitors. Your work across bookings, occupancy, funding and finance will help our nursery provide reliable childcare for NHS staff and their children.

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More information about the role

Supporting the Administrative Manager, you will help coordinate the day-to-day administration and finance of the nursery. You will maintain accurate records, respond to enquiries, manage bookings and occupancy information, and support the smooth running of admissions and changes to childcare arrangements.

You will help keep the setting secure by following visitor, access and information-handling procedures. You will prepare invoices and funding records, check payments and queries, and help families understand the practical details of their childcare arrangements.

This is a varied role with a real connection to nursery life. You will contribute to social media and newsletters, order supplies, receipt goods and support other administrative tasks as priorities change. Clear, warm communication and careful attention to detail will make a difference every day.

• Support the Administrative Manager with nursery administration, accurate records and the secure day-to-day operation of the setting.
• Manage enquiries, bookings and occupancy records, helping families and colleagues receive timely, accurate information.
• Prepare and check invoices, childcare funding information and related finance records, escalating discrepancies appropriately.
• Help produce social media updates and newsletters in line with Trust processes and confidentiality requirements.
• Order supplies, receipt goods, maintain records and follow up queries with suppliers and colleagues.
• Communicate professionally with parents, carers, staff and visitors, and support other Childcare Services administration as required.

About you:

We would love to hear from someone with strong administrative and organisational skills who enjoys working with people. Experience of finance administration, childcare bookings or funding is helpful; please refer to the person specification for the full requirements.

You are a great communicator who can explain information clearly and sensitively, manage competing tasks and maintain accurate records. You handle confidential information with care, work well with colleagues and enjoy finding practical solutions for families.

A DBS check will be required, well cover the costs now and for renewals in the future.

Working pattern: 9.30am 18.00pm - Monday. Tuesday, Wednesday, Thursday and Friday. (37.5 hrs per week) Fixed Term for 12 months to cover maternity leave.

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

£25,760 to £27,476 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-122514-14703

Job locations

Royal Devon University Healthcare NHS Foundation Trust