Receptionist and Administration Officer

Royal Devon

Exeter

Hybrid

GBP 26,000 - 27,000

Full time

3 days ago

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Benefits offered by this job

27 days annual leave

Blue Light Card

Health Service Discounts

NHS Pension

Cycle to work

Salary sacrifice options including OFT

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking an Admin/Finance role to support the Administrative Manager and the childcare team at the NHS nursery. You will handle nursery administration, bookings, occupancy and finance records, ensuring accurate data and smooth admissions processes.

You will contribute to communications, social media, newsletters, and day-to-day operations, while maintaining confidentiality and a friendly, professional approach for families and staff.

Qualifications

Experience of finance administration, childcare bookings or funding is helpful.
Strong administrative and organisational abilities with a friendly approach.
Clear, warm communication and attention to detail are essential.

Responsibilities

Support the Administrative Manager with nursery administration, accurate records and the secure day-to-day operation of the setting.
Manage enquiries, bookings and occupancy records, helping families and colleagues receive timely, accurate information.
Prepare and check invoices, childcare funding information and related finance records, escalating discrepancies appropriately.
Help produce social media updates and newsletters in line with Trust processes and confidentiality requirements.
Order supplies, receipt goods, maintain records and follow up queries with suppliers and colleagues.
Communicate professionally with parents, carers, staff and visitors, and support other Childcare Services administration as required.

Skills

Administrative skills

Finance administration

Customer service

Organisational skills

Communication skills

Job description

Do you enjoy keeping a busy nursery running smoothly and helping families feel welcome from their first enquiry? Join our Ofsted Outstanding First Steps NHS Nursery in an Admin and Finance role, supporting our Administrative Manager and the wider childcare team.

You will be a friendly and dependable point of contact for families, colleagues and visitors. Your work across bookings, occupancy, funding and finance will help our nursery provide reliable childcare for NHS staff and their children.

About the Role

Supporting the Administrative Manager, you will help coordinate the day-to-day administration and finance of the nursery. You will maintain accurate records, respond to enquiries, manage bookings and occupancy information, and support the smooth running of admissions and changes to childcare arrangements.

You will help keep the setting secure by following visitor, access and information-handling procedures. You will prepare invoices and funding records, check payments and queries, and help families understand the practical details of their childcare arrangements.

This is a varied role with a real connection to nursery life. You will contribute to social media and newsletters, order supplies, receipt goods and support other administrative tasks as priorities change. Clear, warm communication and careful attention to detail will make a difference every day.

Support the Administrative Manager with nursery administration, accurate records and the secure day-to-day operation of the setting.
Manage enquiries, bookings and occupancy records, helping families and colleagues receive timely, accurate information.
Prepare and check invoices, childcare funding information and related finance records, escalating discrepancies appropriately.
Help produce social media updates and newsletters in line with Trust processes and confidentiality requirements.
Order supplies, receipt goods, maintain records and follow up queries with suppliers and colleagues.
Communicate professionally with parents, carers, staff and visitors, and support other Childcare Services administration as required.

About you:

We would love to hear from someone with strong administrative and organisational skills who enjoys working with people. Experience of finance administration, childcare bookings or funding is helpful; please refer to the person specification for the full requirements.

You are a great communicator who can explain information clearly and sensitively, manage competing tasks and maintain accurate records. You handle confidential information with care, work well with colleagues and enjoy finding practical solutions for families.

A DBS check will be required , we’ll cover the costs now and for renewals in the future .

Working pattern: 9.30am – 18.00pm - Monday. Tuesday , Wednesday , Thursday and Friday. (37.5 hrs per week) – Fixed Term for 12 months to cover maternity leave.

Interview Date: To be confirmed

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.