Receptionist and Administration Assistant (Maternity Cover)

Wmjobs; Birmingham; On-site; GBP 19,000 - 26,000; Full time

Job summary

Lickey Hills Primary School in Birmingham is seeking a Receptionist and Administration Assistant for a maternity cover. You will be the first face for families and visitors, ensuring smooth communication between families, staff, and senior leaders while maintaining a welcoming school environment.

The role requires strong IT skills, confidentiality, and the ability to multitask in a busy school office. This temporary contract runs from October 2026 to June 2027 during term time.

Qualifications

• Experience in a busy office, reception or customer-facing environment.

Responsibilities

• Be the first point of contact for parents, visitors and pupils.
• Maintain smooth communication between families, staff and senior leaders.
• Help keep the site safe, professional and welcoming every day.
• Support administration tasks as required.

Skills

Communication skills

Multitasking

Discretion

IT skills

Tools

Email

Spreadsheets

Databases

Google Forms

Job description

Job Title: Receptionist and Administration Assistant (Maternity Cover)
Salary:£22,305 per annum
Hours: 37.5 hours per week, term time only
Temporary Fixed Term Contract to cover maternity leave from October 2026 - June 2027 (These dates are approximate and may change)

We're looking for a friendly and highly organised person to join us as Receptionist and Administration Assistant, covering a period of maternity leave. You'll report to the School Business Manager and be the first face parents, visitors and pupils see when they walk through our door, keeping communication flowing smoothly between families, staff and senior leaders while helping our site stay safe, professional and welcoming every single day. It's a role built on trust and care for detail, and it genuinely shapes how families experience our school.

We need someone who:

• Communicates confidently and appropriately with both children and adults, adapting their approach to suit the person and the situation, whether that means offering reassurance, giving clear direction, or handling a call or visitor at the door
• Can hold several things at once, a ringing phone, a full inbox and someone waiting patiently at the hatch, without ever losing their calm
• Treats confidential information with the care and discretion it deserves
• Notices what needs doing before being asked, and follows things through
• Feels at home as part of a close, supportive school team

You will need:

• Experience in a busy office, reception or customer facing environment
• Strong communication skills, spoken and written
• A steady, capable presence, even when the day gets full
• Strong, confident IT skills, with hands on experience using email, spreadsheets, databases, documents and producing online newsletters and Google forms.
• A real interest in being part of a school community and helping it thrive

For further information please contact: Lucy Trelfer, Business Manager, [e-mail]

Disclosure Barring Service (DBS)

This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. The County Council has a commitment to safeguarding service users in our care.

Equality & Diversity:

We are committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

As part of our recruitment process, shortlisted candidates will first be invited to a short online conversation, around 10 minutes, giving us a chance to say hello and find out a little more about you. Candidates whose skills and experience meet what we are looking for will then be invited to attend a full interview.

Application Closing Date: Wednesday 14th October

Anticipated Interview Date: Wednesday 21st October

Attached documents

Maternity Receptionist Admin Job Description - February 2025.docx