Receptionist/Administrator (Highworth Surgery) 20 hours per week

NHS Jobs; Swindon; Sur place; GBP 12 000 - 16 000; Temps partiel

Résumé du poste

Highworth Surgery is seeking a friendly Receptionist/Administrator to join our Practice team. The role involves booking appointments, handling calls, and providing admin support in a patient-focused environment.

We value confidentiality, initiative, and strong communication. The post requires flexibility for additional hours and a proactive, team-oriented approach.

Qualifications

• Good working knowledge of Microsoft Office packages.
• High attention to detail.
• Good interpersonal skills.
• Flexible approach.
• Team player with ability to work without direct supervision.
• Previous Reception/Customer Service experience.
• Relevant qualification would be beneficial however not essential.

Responsabilités

• Booking and updating appointments.
• Dealing with incoming calls from patients, doctors and hospital departments.
• Liaising with patients, doctors and hospital departments.
• Administrative support to the Practice as appropriate.

Connaissances

Attention to detail

Interpersonal skills

Excellent communication

Flexible approach

Team player

Reception/Customer service experience

Self-motivated

Outils

Microsoft Office

Description du poste

Receptionist/Administrator (Highworth Surgery) 20 hours per week

RECEPTIONIST/ADMINISTRATOR HIGHWORTH SURGERY

We are looking for a self-motivated, enthusiastic person who has worked with the public and has good computer skills to join our friendly Practice team.

RESPONSIBLE TO: Operations Manager

SPECIAL REQUIREMENTS OF THE JOB

• An understanding, acceptance and adherence to the need for strict confidentiality.
• An ability to use own judgement, resourcefulness, common sense.
• A proactive approach to change.
• Excellent communication skills.
• Be able to work additional and flexible hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Booking and updating appointments
• Dealing with incoming calls from patients, doctors and hospital departments.
• Liaising with patients, doctors and hospital departments.
• Administrative support to the Practice as appropriate.

The successful candidate should preferably have:

• Good working knowledge of Microsoft Office packages
• High attention to detail
• Good interpersonal skills
• Flexible approach
• Team player with ability to work without direct supervision
• Previous Reception/Customer Service experience
• Relevant qualification would be beneficial however not essential.

20 hours per week