Receptionist Administrator

Personnel Solutions (Midlands) Ltd; West of England; On-site; GBP 18,000 - 23,000; Full time

Job summary

Personnel Solutions (Midlands) Ltd is seeking an experienced Receptionist/Administrator to be the welcoming face and essential support for a client on an ongoing temporary basis. The role involves greeting visitors, handling calls and mail, and coordinating meetings.

You will deliver site Health & Safety inductions, maintain a presentable reception area, manage stock, and provide flexible administrative assistance as needed. Hours are Mon-Fri, 7:30am–2:00pm, with a 30-minute unpaid break.

Qualifications

• Experience in reception and admin roles.
• Strong customer service orientation and communication skills.
• Able to greet visitors and manage inquiries professionally.

Responsibilities

• Greet visitors and direct them to the appropriate person or department.
• Deliver site Health & Safety inductions to visitors and contractors.
• Answer and direct incoming calls, handle queries, and manage mail distribution.
• Maintain and tidy the reception area and manage office supplies and inventory.
• Coordinate catering and lunch orders for meetings and events, and prepare meeting rooms.
• Perform general housekeeping and administrative tasks to support office efficiency.

Skills

Reception experience

Admin support

Customer service

Visitor greeting

Health & Safety

Job description

I am recruiting for an experienced Receptionist/ Administrator to be the welcoming face and essential support for a Client on an ongoing temporary basis.

Key Responsibilities within the role

• Visitor Management: Greet visitors with a friendly and professional demeanor, provide excellent customer service, and direct them to the appropriate person or department.
• Safety & Compliance: Deliver Site Health & Safety Inductions to visitors and contractors, ensuring everyone on-site is aware of essential safety protocols.
• Administrative Support:
  • Efficiently answer and direct incoming calls, managing queries effectively.
  • Handle incoming and outgoing mail, ensuring accurate distribution of documents.
  • Maintain the reception area, ensuring it remains clean, tidy, and professionally presentable at all times.
  • Oversee office supplies and equipment, managing stock levels and ordering as needed.
  • Proactively assist with administrative tasks, demonstrating a flexible and 'can-do' attitude to support evolving business needs and management requests.
• Event Support:
  • Coordinate catering and lunch orders for meetings and events. Prepare meeting rooms and ensure proper setup for events.
• General Housekeeping: Maintain a clean and organized office environment, taking initiative to perform other administrative duties as assigned to ensure overall office efficiency.

Hours for this role are Monday- Friday- 7.30am- 2pm with a 30 minute unpaid break.

This is a long term role – min 6 months with no end date for the right candidate.

Successful candidates will have strong reception and admin experience, be used to meeting and greeting visitors and internal colleagues and be available immediately