Receptionist

Confidential; Belfast City District; On-site; GBP 18,000 - 19,000; Full time

Job summary

Confidential in Belfast requires a temporary Receptionist for a fixed three-week assignment. The role is full-time, 9:00–17:30, handling visitor welcome, switchboard duties and basic administration to ensure smooth daily operations.

Start with induction on Friday 4th September; dates to cover include 8th–10th Sept, 15th–17th Sept and 22nd–23rd Sept (and 18th Sept). Hourly pay ranges from £13.00 to £13.50 per hour, with potential for extensions depending on workload.

Qualifications

• Previous experience in a customer-facing role.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication with stakeholders.
• Able to work on own initiative and within a team.
• Capable of prioritising a busy workload to meet deadlines.

Responsibilities

• Meet and greet visitors to the reception area.
• Maintain order in meeting rooms and reception, liaise with facilities.
• Welcome visitors, provide refreshments and sign-in.
• Direct visitors to appropriate contacts and collect them on departure.
• Answer, screen and redirect telephone enquiries; provide admin support.
• Handle post and deliveries for relevant teams; organise courier arrivals.

Skills

Customer service

MS Office

Communication

Teamwork

Job description

Temporary Receptionist

My client based in Belfast, is currently seeking a temporary Receptionist.

This is a full-time, temporary parttime position or three weeks.

Working hours: 9am-5.30pm

Start Date: Induction Friday 4th September

Dates to cover: Tuesday, 8th, Wednesday 9th and Thursday 10th September

Tuesday 15th, Wednesday 16th and Thursday 17th September

Tuesday 22nd, Wednesday 23rd and Thursday 18th September.

Hourly rate: £13 - £13.50 per hour

Job Role:

As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.

Essential Criteria:

• Previous experience within a customer facing role
• IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications
• Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
• Ability to work on your own initiative as well as part of a team
• Ability to manage and prioritise a busy workload adhering to tight deadlines

Main Duties and Responsibilities:

• To meet and greet visitors to the reception area
• Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required
• Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
• Ensure all visitors are collected from Reception in a timely manner
• To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
• Copy and scan documentation as required
• Answer, screen, and redirect telephone enquiries
• Provision of administrative support
• Sort out incoming post and delivery to relevant teams
• Collect and prepare outgoing post to be with the courier by deadline