Client Experience Assistant (Temporary)

Job Advert; Milton Keynes; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Friendly, supportive team

Modern office setting

On-site parking

Training and handover provided

Potential for future ad hoc cover

Job summary

Client Experience Assistant (Temporary) in Milton Keynes, 40 hours per week, Monday to Friday 8am-5pm. Immediate start. £12.71 per hour.

You will be the first point of contact for visitors and callers, delivering a warm welcome and efficient service. We are supporting a well-established organisation that values a confident, personable receptionist who can handle calls, manage the visitor log and help keep the office running smoothly. On-site parking and training provided.

Qualifications

• Previous experience in reception or front-of-house.
• Professional and confident telephone manner.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confident with Microsoft Office and phone/switchboard systems.
• Reliable, punctual; able to commit to full duration.

Responsibilities

• Acting as the first point of contact for visitors and callers.
• Handling incoming calls professionally and efficiently.
• Welcoming guests, managing the visitor log and issuing passes.
• Monitoring and responding to general inbox enquiries.
• Managing incoming and outgoing post and deliveries.
• Booking meeting rooms and ensuring they are prepared.
• Keeping the reception area tidy and presentable.
• Providing general administrative support (filing, scanning, data entry).
• Assisting with ad hoc tasks to support the smooth running of the office.

Skills

Reception experience

Customer-facing

Telephone etiquette

Tools

Microsoft Office

Phone/Switchboard systems

Job description

Role: Client Experience Assistant (Temporary)
Location: Milton Keynes
Hours: Monday to Friday, 8am-5pm (40 hours per week)
Duration: Immediate start - Monday 7th September, ongoing temporary assignment.

£12.71 per hour

An excellent opportunity has arisen for an immediately available Client Experience Assistant to support our client on a short-term temporary basis.

Who are we?

We are supporting a well-established and professional organisation that prides itself on delivering an exceptional experience to its customers and visitors. They offer a warm and welcoming environment and are now seeking someone confident and personable to act as the first point of contact during this busy period.

Benefits:

• Friendly, supportive team
• Modern office setting
• On-site parking (subject to availability)
• Training and handover provided
• Potential for future ad hoc cover

Duties:

• Acting as the first point of contact for visitors and callers
• Handling incoming calls professionally and efficiently
• Welcoming guests, managing the visitor log and issuing passes
• Monitoring and responding to general inbox enquiries
• Managing incoming and outgoing post and deliveries
• Booking meeting rooms and ensuring they are prepared
• Keeping the reception area tidy and presentable
• Providing general administrative support (filing, scanning, data entry)
• Assisting with ad hoc tasks to support the smooth running of the office

What we're looking for:

• Previous experience in reception, front-of-house or customer-facing admin
• Professional and confident telephone manner
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Confident with Microsoft Office and phone/switchboard systems
• Proactive, helpful and flexible approach
• Reliable, punctual and able to commit to the full duration of the assignment