Receptionist/Administrator

ExamWorks Group; United Kingdom; On-site; GBP 12,000 - 15,000; Part time

Job summary

UKIM Occupational Health & Wellbeing Ltd in Daventry is seeking an Administrator/Receptionist to join the team on a 20-hour-per-week contract. This role is the first point of contact for clients, healthcare professionals and visitors, supporting daily operations within a busy occupational health service.

You will manage reception duties, schedule appointments, handle confidential records in line with GDPR, and liaise with external partners.

Qualifications

• Previous administration and/or reception experience.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Good IT skills, including Microsoft Office applications.
• A professional and confidential approach to handling sensitive information.

Responsibilities

• Managing reception duties and responding to enquiries in a professional and welcoming manner.
• Answering telephone calls and responding to emails.
• Organising appointments and maintaining clinical diaries.
• Preparing clinic lists and managing correspondence.
• Coordinating referrals relating to sickness absence and fitness-for-work assessments.
• Liaising with clients, staff, hospitals and GP surgeries.
• Maintaining confidential medical and occupational health records in accordance with GDPR and relevant legislation.
• Typing reports, letters, memos and other occupational health documentation.
• Filing, archiving and maintaining accurate database systems.
• Supporting compliance by maintaining records relating to COSHH and statutory Health & Safety requirements.
• Assisting with the safe keeping of medicines.
• Providing general administrative support as required by the Occupational Health team.

Skills

Reception experience

Organisational skills

Communication skills

IT skills

Confidential handling of information

Independent working

Customer service

Tools

Microsoft Office

Job description

Daventry Fixed Term Contract Aug 3, 2026

Location: Daventry
Hours: 20 hours per week
Salary: £13,572 per annum
Contract: Fixed-term until 31 March 2027, with the potential to become permanent subject to contract extension or retention.

Join Our Team

UKIM Occupational Health & Wellbeing Ltd is seeking a motivated and organised Administrator / Receptionist to join our professional Occupational Health & Wellbeing team.

This is an exciting opportunity for an individual with excellent administrative and customer service skills who enjoys working in a fast-paced environment. As the first point of contact for our clients, healthcare professionals, and visitors, you will play a key role in supporting the smooth day-to-day running of our occupational health services.

Key Responsibilities

• Managing reception duties and responding to enquiries in a professional and welcoming manner.
• Answering telephone calls and responding to emails.
• Organising appointments and maintaining clinical diaries.
• Preparing clinic lists and managing correspondence.
• Coordinating referrals relating to sickness absence and fitness-for-work assessments.
• Liaising with clients, staff, hospitals and GP surgeries.
• Maintaining confidential medical and occupational health records in accordance with GDPR and relevant legislation.
• Typing reports, letters, memos and other occupational health documentation.
• Filing, archiving and maintaining accurate database systems.
• Supporting compliance by maintaining records relating to COSHH and statutory Health & Safety requirements.
• Assisting with the safe keeping of medicines.
• Providing general administrative support as required by the Occupational Health team.

About You

The successful candidate will have:

• Previous administration and/or reception experience.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Good IT skills, including Microsoft Office applications.
• A professional and confidential approach to handling sensitive information.
• The ability to prioritise workload and work independently.
• A friendly, flexible and positive attitude.

Experience within a healthcare or occupational health setting would be advantageous but is not essential.

Why Join UKIM Occupational Health & Wellbeing Ltd?

• Friendly and supportive working environment.
• Opportunity to make a positive impact on workplace health and wellbeing.
• Varied and interesting role with a range of responsibilities.
• Potential for a permanent position following the fixed-term contract.
• Training and development opportunities.

Confidentiality

Due to the nature of our work, all employees are expected to maintain the highest standards of confidentiality and professionalism at all times.

Our Culture & Values

At UKIM, we're committed to fairness, excellence and putting people first. We're proud that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, demonstrating our dedication to inclusion and accessibility.

As a Disability Confident Leader, we:

• Promote accessibility and inclusivity in everything we do.
• Ensure fair and inclusive recruitment and career development.
• Share best practice across the industry.
• Lead the way in supporting disabled people in the workplace.

We actively champion equal opportunities, encourage personal growth and work to ensure every individual feels valued.