Receptionist/Administrator

Green Oaks Primary Academy; Northampton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Green Oaks Primary Academy is seeking a capable reception and administrative support assistant to join our front-of-house team. The postholder will provide a professional, welcoming, and efficient reception, clerical and administrative support service to the Academy.

As the first point of contact for many visitors, you will help create a positive environment, ensuring pupils, parents, staff, visitors and stakeholders feel valued, supported and well-informed.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Experience handling sensitive information with safeguarding and GDPR awareness.
• Ability to multitask and prioritise workloads while remaining calm under pressure.

Responsibilities

• Provide reception, clerical and administrative support to the Academy.
• Be the first point of contact for visitors, creating a positive and friendly environment.
• Communicate effectively with parents, pupils, staff and stakeholders.
• Manage sensitive information with safeguarding and GDPR awareness.
• Multitask, prioritise workloads and stay composed under pressure.
• Experience with Arbor or other pupil management systems is desirable.

Skills

Communication skills

Interpersonal skills

Multitasking

Calm under pressure

Safeguarding awareness

GDPR awareness

Administration skills

Microsoft Office proficiency

Tools

Arbor

Databases

Job description

The postholder, under the direction and supervision of their line manager, will provide a professional, welcoming, and efficient reception, clerical, and administrative support service to the Academy.

As the first point of contact for many visitors, the postholder will play a key role in creating a positive and friendly environment, ensuring that all pupils, parents, staff, visitors, and stakeholders feel valued, supported, and well-informed

You will:

• Possess excellent communication and interpersonal skills and an ability to deal with all people/situations at all levels, building good relationships with parents, pupils and other stakeholders
• Have experience of managing sensitive and confidential information, an awareness of safeguarding and GDPR
• Be able to multitask and prioritise workloads, responding to changing priorities, remaining calm under pressure
• Have excellent administration skills and proven experience using databases and Microsoft applications
• Enjoy being part of a small team in a school environment and have a great sense of humour!
• Experience and knowledge of an education environment and the use of Arbor or other pupil management systems, is desirable.

About Us

At Green Oaks, we are proud to be a nurturing, inclusive and ambitious learning community where every child is encouraged to Work Hard, Be Kind and Be Responsible.

These values underpin everything we do and ensure our pupils grow into confident, respectful and successful individuals who value themselves and others.

We are committed to providing a fully inclusive environment where every child feels safe, valued and supported, regardless of background, need or ability. By celebrating diversity and promoting equality, we ensure that every pupil has the opportunity, encouragement and challenge they need to achieve their full potential, both academically and personally.

Our dedicated staff work tirelessly to create engaging learning experiences that inspire curiosity and a love of learning. We place great importance on strong partnerships with parents and carers, recognising that working together is key to helping children thrive and achieve success.

If this post attracts sufficient interest before the closing date, we may decide to close and interview this vacancy at an earlier date, so an early application is advised.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment. All posts will be subject to receipt of satisfactory enhanced DBS disclosure, medical and reference checks. All pre-employment checks are in line with "Keeping Children Safe in Education".

The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.

All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.