Receptionist/Administrator

SSP; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

Orrell Park Medical Centre in Liverpool is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will help book appointments, resolve simple patient issues, and provide warm, efficient support to the clinical team.

The role involves handling basic admin tasks, answering phones, and maintaining a welcoming environment within the GP practice. A positive attitude and reliability are essential for success.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to manage basic admin tasks efficiently.
• Warm and approachable with patients.

Responsibilities

• Welcoming patients and guiding them to the right service.
• Booking appointments and handling enquiries.
• Support clinical team with basic admin duties and documentation.

Skills

Customer service

Administrative duties

Friendly demeanor

Education

GCSEs or equivalent

Job description

Thinking of working in a GP surgery? wanting to make a difference, wanting to work with a dynamic team? If so you are looking in the right place.

You will be the first friendly face our patients will meet, you will play a vital role in welcoming and helping our patients from making appointments to resolving any problems they may have.

If you are organised, friendly compassionate then we would love you to join our friendly team., Some of the main duties include booking appointments, helping resolve any issues in a friendly, efficient warm way. Supporting the clinical team with basic admin duties

Our staff are professional, positive and extremely helpful to all patients and professionals who work at or from the practice.

We offer a positive and friendly environment where we encourage our staff to grow to become excellent in their role.

Our opening hours are 8am - 6.30pm so the hours of working will be a proportion of time between these hours.

At Orrell Park Medical Centre we work in a positive, open, friendly and supportive environment. We have a lovely warm atmosphere and all work together to help and support each other, taking pride in our day to day work ethics.