Receptionist & Admin Assistant

Willow Tree Academy; Rotherham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Willow Tree Academy in the United Kingdom seeks a friendly, efficient receptionist/administrator to welcome visitors and support daily school administration. The role requires excellent interpersonal and ICT skills to handle front desk tasks and communications.

You will liaise with parents and staff, maintain records in Arbor MIS, and assist with standard clerical duties, newsletters, and events as needed.

Qualifications

• Excellent interpersonal and written/verbal communication.
• Ability to work collaboratively with parents, pupils and staff.
• Good ICT skills and experience using school administration systems.

Responsibilities

• Meet and greet visitors at the school front desk.
• Answer routine calls and respond to enquiries in person.
• Sign in visitors and manage signing in/out.

Skills

Interpersonal skills

ICT skills

Communication

Organisation

Time management

Reception duties

Tools

Arbor MIS

Microsoft Office

Job description

Here at Willow Tree Academy our motto is ‘Engaging Hearts and Minds in the Love of Learning’; our schools are a safe, vibrant and inspiring place where everyone feels secure, valued and respected - encouraged at every step to do their very best. We are a small Academy with 4 primary schools.

Main Purpose

Part of our team, responsible for the warm welcome of all visitors to our schools and will assist with the smooth running of the school. They will have excellent interpersonal skills, be friendly and efficient and have a good level of ICT skills.

Duties will include fulfilling a range of clerical duties, undertaking all routine administration activities including some basic finance, maintaining manual and computerised records/management information systems, being the front of reception, answering routine telephone and face to face enquiries and signing in visitors, assisting with pupil first aid/welfare duties, administering medicine, liaising with parents/staff, assisting with arrangements for all visitors to the school.

We require someone who will maintain contact with parents, taking voicemail messages for illness/lates and inputting absence on the Arbor system. Preparing paperwork for dinners including any pupils with allergies. Chase dinner debts, breakfast club debts and trip payments, and organising school trips. Producing the newsletter fortnightly.

Inputting information onto the disclosure system to produce a DBS certificate.

Skilled in effective oral and written communication, the ability to form effective professional relationships including team working, and have good organisational and time management skills.

What’s in it for you?

We are dedicated to the development of our colleagues and committed to creating a great place to work. In order to provide the best for our pupils and families we need to find people already living our Values. In return we will offer you extensive support and CPD; the opportunity to work with other professional colleagues; a welcoming school, with friendly, enthusiastic and supportive staff team; an ambitious and dynamic Senior leadership Team; a dedicated Governing Body.

Willow Tree Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.