Receptionist / Admin Assistant

Smurfit Westrock plc; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Receptionist/Admin Assistant to join their team. In this pivotal role, you will be the face of the company, managing reception duties and providing essential administrative support. Your exceptional communication skills and attention to detail will ensure a welcoming environment for visitors and seamless operations for the management team. This is an exciting opportunity to contribute to a global leader in sustainable packaging solutions, where your efforts will directly impact the company's mission of innovation and sustainability. If you thrive in a fast-paced environment and are eager to make a difference, this role is perfect for you.

Benefits

Comprehensive training

Learning and development opportunities

Corporate culture based on loyalty and respect

Attractive salary reflecting skills and competencies

Qualifications

• Strong communication skills and attention to detail are essential.
• Proficiency in Microsoft Office 365 and ability to maintain confidentiality.

Responsibilities

• Manage reception duties, including answering calls and greeting visitors.
• Assist management with administrative tasks like filing and booking travel.
• Maintain reception area and manage incoming/outgoing post efficiently.

Skills

Team player

Exceptional communication

Attention to detail

Confidentiality

IT systems competency

Ability to work under pressure

Tools

Microsoft Office 365

Microsoft Teams

Microsoft Word

Microsoft Outlook

Job description

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Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The opportunity: In your role as Receptionist and Administration Assistant you will be responsible for full reception desk duties, which includes answering calls, greeting visitors, along with assisting the management team with ad-hoc administration duties such as filing, raising purchase orders, booking travel, organizing meetings and carrying out inductions.

How You Will Impact Smurfit Westrock

• Ensure that telephones are answered promptly and that accurate information is passed to the appropriate recipient in a timely manner.
• Regularly check email inboxes to deal with emails and forward to the relevant recipient where necessary.
• Welcome visitors in line with the company sign-in procedures and ensuring inductions are carried out.
• Coordinate and maintain the Access Controls system for the site – Issuing visitor passes, updating employee access levels and completing regular audits to ensure correct levels of access are applied.
• Manage incoming and outgoing post ensuring prompt despatch and delivery where required.
• Maintain tidiness and housekeeping of the reception, post areas and shared office areas.
• Checking, date stamping and initial all incoming documents prior to forwarding on to the relevant recipient.
• Maintain sufficient stock levels of stationary, refreshments, health and safety and cleaning products, ordering supplies as required by the company.
• Updating employee notice boards with important information from management and HR.
• Raising purchase orders and booking travel as and when requested.
• Process delivery notes and amend orders where required.
• Delivering highly confidential messages to Management and HR, such as absence information.
• Accurately file and maintain company documents in compliance with General Data Protection Regulations (GDPR)
• Provide ad-hoc administration assistance to the management and HR where required.
• Supporting HR with confidential admin where required such as printing, posting letters, scanning documents and relaying messages between HR/employees when HR are off site.
• Engagement champion for the site e.g. Make A Difference, CSR
• Support management with Time and Attendance admin and training.

What You Need To Succeed

• Team player
• Exceptional communication
• Attention to detail
• Fully competent with IT systems – Microsoft Office 365, Teams, Word, Outlook etc.
• High level of confidentiality
• Punctuality
• Ability to work on own initiative, work under pressure and prioritise.

What We Offer

• Corporate culture based on loyalty, integrity and respect
• An attractive salary reflecting skills, competencies and potential
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of the daily work.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries
• Packaging and Containers Manufacturing