Receptionist

Total Facilities Recruitment Limited; Welwyn Garden City; Presencial; GBP 17.000 - 22.000; Jornada completa

Descripción de la vacante

Total Facilities Recruitment Limited is seeking a receptionist for a temporary contract on site in Welwyn Garden City. You will work in the front of house team on ground floor, welcoming tenants and visitors and handling administrative duties to ensure 5-star service.

Shift hours 7am-6pm, Monday to Friday. Responsibilities include answering calls and emails, assisting occupants, signing in visitors, guiding guests to desks and meeting rooms, and reporting to the Front of House Manager.

Formación

• Experience in customer-facing corporate environments.
• Experience carrying out temporary assignments.
• Excellent communication skills.
• IT literate.
• DBS check required.

Responsabilidades

• Welcoming tenants and visitors to deliver five-star service.
• Answering calls and emails promptly and appropriately.
• Assist occupants with queries and issue resolution.
• Sign in visitors and provide directions.
• Show tenants and guests to available hot desks and meeting rooms.
• Book, prepare, and clear meeting rooms.
• Report information to Front of House Manager and Facilities team.
• Ensure front of house area is neat and stocked.
• Build relationships with tenants in the building.

Conocimientos

Customer service

Temporary work

IT literacy

Herramientas

MS Office

Descripción del empleo

Receptionist

We are looking for a receptionist to work on a temporary contract on our site in Welwyn Garden City. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Welwyn Garden City

£12.71ph - 16.70ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities:

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate
• DBS REQUIRED