Receptionist

Mitie Group plc.; Tyseley; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading security services firm is looking for a Receptionist to be the first face visitors see at a prestigious corporate site in Birmingham. The role involves greeting clients and managing calls, along with maintaining the reception area. Ideal candidates will have experience in customer service, excellent communication skills, and a professional attitude. This position offers a competitive salary and development opportunities within a high-profile environment.

Benefits

Competitive salary

Training and career development opportunities

Access to employee benefits and wellbeing support

Qualifications

• Previous experience in a receptionist, front-of-house, or customer service role.
• Strong organisational skills and attention to detail.
• A professional appearance and positive attitude.

Responsibilities

• Greeting clients, contractors, and visitors with a warm welcome.
• Answering calls and handling enquiries with professionalism.
• Managing access passes and supporting building security procedures.
• Keeping the reception area organised and presentable at all times.
• Assisting with post, deliveries, and day-to-day office coordination.

Skills

Great communication skills

Friendly, confident manner

Strong organisational skills

Ability to multitask effectively

Job description

Receptionist - Mitie Security

Location: Knight Frank, Colmore Row, Birmingham

Full‑time | Permanent

Do you have a passion for delivering outstanding customer service?

Are you confident, professional, and approachable?

Would you like to be the first face visitors see at a prestigious corporate site in Birmingham?

What will you be doing?

• Greeting clients, contractors, and visitors with a warm welcome.
• Answering calls and handling enquiries with professionalism.
• Managing access passes and supporting building security procedures.
• Keeping the reception area organised and presentable at all times.
• Assisting with post, deliveries, and day‑to‑day office coordination.
• Working closely with Knight Frank and Mitie teams to ensure smooth operations.

What do you need to bring?

• Previous experience in a receptionist, front‑of‑house, or customer service role.
• Great communication skills and a friendly, confident manner.
• Strong organisational skills and attention to detail.
• The ability to stay calm under pressure and multitask effectively.
• A professional appearance and positive attitude.

What's in it for you?

• Competitive salary.
• Training and career development opportunities.
• Access to Mitie's employee benefits and wellbeing support.
• The chance to work in a high‑profile corporate environment at the heart of Birmingham.

So, are you ready to represent Mitie Security at Knight Frank, Colmore Row?