Receptionist

Hilton; Tewkesbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality leader where every role contributes to creating unforgettable guest experiences. As a Receptionist, you will be the first point of contact, ensuring guests receive a warm welcome and exceptional service. This position offers a unique opportunity to grow your career in a supportive environment, with extensive training and development programs. Enjoy a range of rewards including free meals, discounts, and a chance to make a difference through corporate responsibility initiatives. If you are friendly, positive, and eager to be part of a dedicated team, this is the perfect opportunity for you.

Benefits

Smart uniform provided

Free and healthy meals when on duty

Career growth opportunities

Personal development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free parking

Free gym membership for you and 1 family member

Qualifications

• Exceptional customer service skills and a passion for hospitality.
• Ability to create memorable experiences for guests.

Responsibilities

• Provide reception services to ensure an exceptional guest experience.
• Work in the Front Office team, welcoming guests and assisting with check-in.

Skills

Customer Service

Communication Skills

Teamwork

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Salary: £12.27 an hour + Sales Incentives (30 to 39 Hours a week)

A WORLD OF REWARDS

• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Free Golf
• Discount of £5 on Taxi fare between 11pm and 6am
• Guest Experience Day after successfully passing probation
• Free Gym membership for you and 1 family member
• Modern and inclusive Team Member’s areas
• Staff accommodation available
  
  
  

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will join the Front Office team, working in the Reception area of the hotel.
• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
  
  
  

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Work Locations

Hilton Puckrup Hall, Tewkesbury

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Advertised Salary

12.27

Job

Guest Services, Operations, and Front Office