Receptionist

Ivy Restaurants Ltd; Stratford-upon-Avon; On-site; GBP 16,531 - 24,796; Full time

Benefits offered by this job

Competitive pay

Staff discount

Birthday off

20 hours minimum

Career development

Job summary

The Ivy Collection is seeking a friendly Receptionist to join our team in the UK. You will ensure a warm welcome for guests, provide information on the restaurant and current specials, and relay allergen concerns to the kitchen with accuracy.

We offer competitive pay, staff discounts, and career development opportunities, along with generous holiday allowances and guaranteed hours to support work-life balance.

Qualifications

• Excellent English language skills.
• Warm, professional welcome and guest service.
• Able to relay allergen concerns quickly to kitchen.

Responsibilities

• Welcome guests warmly and provide a professional first impression.
• Provide information on the restaurant and any specials.
• Relay allergen information to the kitchen quickly and accurately.
• Maintain high standards of guest satisfaction.

Skills

Excellent English

Guest service

Professionalism

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist

will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.