Receptionist

Quantum Care; Rickmansworth; On-site; GBP 24,039 - 27,000; Full time

Benefits offered by this job

Weekend pay

DBS check

Uniform provided

Pension scheme

Retail discounts

Staff training

Job summary

Quantum Care is seeking a Receptionist for our luxury Riverside Lodge home in Rickmansworth. You will be the welcoming face, providing a professional service to residents, visitors and staff from a well-appointed 75-bed care home.

The role involves front-of-house duties, managing deliveries, processing invoices, and maintaining a tidy reception. 35 hours/week, £13.23/hour, full-time permanent position with weekend/Bank Holiday enhanced pay. Training and DBS check provided.

Qualifications

• Prior experience as a receptionist preferred.
• Excellent customer service skills.
• Strong verbal and written communication.
• Proficient in phone, email and face-to-face communication.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain wellordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Customer service

Communication

Telephone handling

Email etiquette

Independent work

Tools

Computer literacy

Job description

Receptionist

Contract: Full Time - Perm

Hour: 35 hours per week

Pay: £13.23 per hour

Location: 44 Church Street, Rickmansworth, WD3 1JE

Quantum Care is a noforprofit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and Make Every Day Matter.

We are seeking aReceptionist to join our luxury Care Home Riverside Lodgebased in Rickmansworth . The 75-bed Care Home combines a well-connected, family-friendly location with thoughtfully designed homes offering spacious open-plan living, contemporary finishes and private gardens.

As a Receptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.

What You'll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain wellordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you'll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• Firstclass inhouse training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, valuesdriven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a wellestablished organisation offering rewarding work, a strong sense of purpose and real opportunities for progression. We welcome applications from people of all backgrounds who have the right to work in the UK. Please note that we are unable to offer sponsorship at this time.

An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.