Receptionist

Quantum Care; Chorleywood; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary with enhanced pay

First-class in-house training

Free Employee Assistance Programme

Company pension scheme

Free DBS check and uniform

Retail discounts

Supportive, values-driven workplace

Job summary

Quantum Care's Riverside Lodge in Rickmansworth is a 75-bed luxury care home. We are seeking a Receptionist to provide a professional, friendly front-of-house service to residents, visitors and staff, and to handle calls and deliveries.

As the welcoming face of the Home, you will manage post, invoices with Home Manager, organise reception areas, ensure a tidy environment, and use computer systems. Computer literacy is essential.

Qualifications

• Previous Experience as a Receptionist preferred.
• Excellent Customer Service Skills.
• Ability to lone work.
• Excellent Verbal and Written Communication.
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Previous Experience as a Receptionist

Excellent Customer Service Skills

Ability to lone work

Excellent Verbal and Written Communic​

Tools

Computer literacy

Job description

Pay:

£13.23 per hour

Location:

44 Church Street, Rickmansworth, WD3 1JE

Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and

Make Every Day Matter.

We are seeking a

Contract:

Full Time - Perm

Hour:

35 hours per week

Pay:

£13.23 per hour

Location:

44 Church Street, Rickmansworth, WD3 1JE

Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and

Make Every Day Matter.

We are seeking a Receptionist to join our luxury Care Home Riverside Lodge based in Rickmansworth.

The 75-bed Care Home combines a well-connected, family-friendly location with thoughtfully designed homes offering spacious open-plan living, contemporary finishes and private gardens.

As a Receptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.

What You’ll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you’ll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• First‑class in‑house training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, values‑driven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a well‑established organisation offering rewarding work, a strong sense of purpose and real opportunities for progression. We welcome applications from people of all backgrounds who have the right to work in the UK. Please note that we are unable to offer sponsorship at this time.

An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.