Receptionist

Allscreens Nationwide Ltd; Redhill; On-site; GBP 18,000 - 24,000; Full time

Job summary

Avery Healthcare is seeking a Receptionist at Greensand House Care Home in Redhill, Surrey. You will be the first point of contact, delivering professional customer service and handling a range of administrative tasks to support the home and General Manager.

We value a positive, friendly and welcoming attitude, with excellent communication and computer skills. A Disclosure check will be required, and you must have evidence of eligibility to work in the UK.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers and basic software.
• Positive, friendly and welcoming attitude.
• Experience in handling problems or client complaints.

Responsibilities

• Answering telephone and reception duties, directing calls to the appropriate staff and taking messages.
• Carrying out reception-related administration, maintaining databases and supporting the General Manager.
• Keeping the reception area tidy and coordinating with Housekeeping to maintain standards.

Skills

Communication skills

Computer skills

Customer service

Problem solving

Job description

Package Description:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Greensand House Care Home in Redhill, Surrey. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviusexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.