Receptionist

Allscreens Nationwide Ltd; Camberley; On-site; GBP 19,000 - 23,000; Full time

Job summary

Avery Healthcare in Camberley is seeking a warm and dedicated Receptionist at Camberley Heights Care Home to deliver professional, high-quality customer service as the first point of contact and to support a range of administrative tasks.

You will answer calls, manage enquiries, process messages, maintain reception records, and liaise with housekeeping to keep areas tidy, contributing to a caring and efficient home environment.

Qualifications

• Excellent verbal and written communication skills.
• Confident with using computers and basic software.
• Positive, friendly and welcoming demeanor.
• Experience handling client complaints or queries is a plus.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication

Computer skills

Friendly attitude

Problem-solving

Job description

Package Description: Shift Details: Week One: Tuesday and Thursday: 2:00 PM - 8:00 PM Week Two: Friday, Saturday, and Sunday: 2:00 PM - 8:00 PM At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Camberley Heights Care Home in Camberley.

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.