Reception Manager

Allscreens Nationwide Ltd; Stratford-upon-Avon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff room rates

Friends & family rate 50%

Dining discount 35%

Fully funded Apprenticeship

Career development

High street discounts

Cycle to work

Healthcare plan

Refer-a-friend £1500

Uniform provided

Wellness calendar

Wagestream pay access

Complimentary stays anniversary

Employee assistance

Brain Charity sponsorship

Job summary

Hotel Du Vin in the United Kingdom is seeking a Reception Manager to lead guest services and set the tone for every stay. You and your team are the first and last face guests see, ensuring every visit goes above and beyond.

This role offers competitive pay with extensive staff benefits, discounted room rates across the brand, Wagestream access to earned wages, and opportunities for internal development and progression within the brand.

Responsibilities

• You and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

Job description

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship
• programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• complimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Benefits after completing probationary period

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.