Receptionist

Aramark Ltd; Poole; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Free meals on duty

Local transport links

Free parking on site

PerkBox

Life assurance

Pension contributions

Generous holiday entitlement (optionto

Apprenticeship schemes

Career development and training

Job summary

Aramark UK is seeking a temporary Receptionist (Maternity Cover) at RNLI College, Poole. The role is full-time, 37.5 hours per week, with shifts 7am–10pm, over 5 days in 7.

The hourly rate is £12.52, equating to about £24,497.57 per year, with perks including free meals on duty, transport links and on-site parking. You will work with the reception team to assist clients and guests, answer calls and emails and manage bookings in Opera, while promoting the company in a professional manner.

Qualifications

• Warm, friendly personality and professional appearance.
• Ability to liaise with other departments to support guests.
• Strong communication skills and high accuracy, numeracy and literacy.
• Proficient PC skills and keyboard competency.
• Experience in hotel reception or customer service is advantageous.

Responsibilities

• Answer the switchboard/telephone in a professional manner.
• Respond to emails promptly.
• Assist clients and guests with special requirements and room setup.
• Operate the hotel management system (Opera) to create reservations.
• Check in and check out guests and capture required details.
• Report customer complaints and compliments and balance cash daily.
• Promote good relationships with staff and customers and represent the RNLI.

Skills

Friendly demeanor

Communication at all levels

Professional appearance

Team liaison

Organised & flexible

Initiative & independent

Strong listening

PC literacy

Tools

Opera PMS

Job description

Friendly and warm personality Able to communicate at all levels Professional appearance and conduct To liaise with other departments to ensure good communication and to offer support Flexible & organised approach to the role Capable of working on own initiative with minimum supervision Excellent communication skills PC literate with keyboard competency High level of accuracy, numeracy and literacy Effective listening skills
An opportunity has arisen for Temporary Receptionist (Maternity Cover) to join the Aramark UK team at RNLI College, Poole, Dorset, BH15 1HZ Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are very lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams. A day in the life of a Receptionist: To work within the reception team at the RNLI To assist with any requirements or requests made by clients and their guests with regard to special requirements, room set up, audio visual, and any other information and pass on the relevant people To answer the switchboard/telephone in a professional and personable manner Answering in a timely manner all emails received
daily To report and where possible take action about customers complaints and compliments To operate & maintain effective use of computerised booking & billing system Creating reservation on the hotel management system (Opera) Checking in and checking out guest into the property ensuring all details are capture that are required. Promote good relationships with all staff and customers Be responsible for cash handling and reconciliation and enduring that all amounts balance daily To positively promote the company in both general conduct and standards, be an ambassador of the RNLI
This is a full-time temporary position (12 months, covering maternity leave), 37.5 hours per week, 5 days over 7 including weekends. Shifts range between 7am - 10pm. The hourly rate is £12.52 (£24497.57 per annum) Free meals on duty, local transport links and free parking on site. You will have access to PerkBox - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within. We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.