Temporary Front Desk Receptionist - Hospitality & Growth

Aramark Ltd; Poole; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Free meals on duty

Local transport links

Free parking on site

PerkBox

Life assurance

Pension contributions

Generous holiday entitlement (optionto

Apprenticeship schemes

Career development and training

Job summary

Aramark UK is seeking a temporary Receptionist (Maternity Cover) at RNLI College, Poole. The role is full-time, 37.5 hours per week, with shifts 7am–10pm, over 5 days in 7.

The hourly rate is £12.52, equating to about £24,497.57 per year, with perks including free meals on duty, transport links and on-site parking. You will work with the reception team to assist clients and guests, answer calls and emails and manage bookings in Opera, while promoting the company in a professional manner.

Qualifications

• Warm, friendly personality and professional appearance.
• Ability to liaise with other departments to support guests.
• Strong communication skills and high accuracy, numeracy and literacy.
• Proficient PC skills and keyboard competency.
• Experience in hotel reception or customer service is advantageous.

Responsibilities

• Answer the switchboard/telephone in a professional manner.
• Respond to emails promptly.
• Assist clients and guests with special requirements and room setup.
• Operate the hotel management system (Opera) to create reservations.
• Check in and check out guests and capture required details.
• Report customer complaints and compliments and balance cash daily.
• Promote good relationships with staff and customers and represent the RNLI.

Skills

Friendly demeanor

Communication at all levels

Professional appearance

Team liaison

Organised & flexible

Initiative & independent

Strong listening

PC literacy

Tools

Opera PMS

Job description

Aramark UK is seeking a temporary Receptionist (Maternity Cover) at RNLI College, Poole. The role is full-time, 37.5 hours per week, with shifts 7am–10pm, over 5 days in 7.

The hourly rate is £12.52, equating to about £24,497.57 per year, with perks including free meals on duty, transport links and on-site parking. You will work with the reception team to assist clients and guests, answer calls and emails and manage bookings in Opera, while promoting the company in a professional manner.