Receptionist

Optical Express Group; Peterborough; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Receptionist to join their prestigious clinic in Peterborough. This role is vital in ensuring a high level of service to patients and staff, requiring exceptional organizational and communication skills. As part of a dynamic team, you will manage reception duties, handle incoming calls, and provide administrative support, all while contributing to a world-class customer experience. This opportunity offers a competitive salary and the chance to grow within a global organization committed to excellence in eye care.

Benefits

Free or discounted optical products/procedures

Career progression

Modern working environment with superb technology support

Qualifications

• Strong organizational and communication skills are essential.
• Ability to work in a busy retail environment and multi-task.

Responsibilities

• Cover reception area and manage incoming calls effectively.
• Provide administrative support and maintain supplies.

Skills

Customer Service

Organizational Skills

Communication Skills

Multi-tasking

Education

High School Diploma

Job description

Job Title – Receptionist

Location – Peterborough

Hours – 40 hours per week (Must be able to work Saturdays)

Salary – £25,400 per annum

Optical Express is the UK’s only complete eye care provider, and the leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.

For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Peterborough clinic.

You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Every day will bring something new but your day to day role will involve:

1. Covering the reception area, maintaining a priority for incoming calls at all times
2. Taking clear and concise messages
3. Communicating all messages promptly and accurately
4. Providing administrative support to the Manager
5. Maintaining stationery stocks and overseeing the ordering of new supplies
6. Performing general reception duties as required

We are looking for applicants who are confident and professional, who have a passion for providing world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.

What’s in it for you?

• Competitive salary
• Free or discounted optical products/procedures
• Career progression
• Modern working environment with superb technology support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.