Receptionist

MyDentist; Penrith; On-site; GBP 12,000 - 13,000; Part time

Benefits offered by this job

25 days holiday

Health & wellbeing

Discounts

Training & development

Parking

Stable hours

Nearby amenities

Job summary

MyDentist in Penrith (Gloucester Yard) is seeking a friendly receptionist to join our on-site team two days a week. You will greet patients, manage phone calls, and keep the front desk running smoothly.

You’ll work Tuesday and Wednesday 8:15–17:15, with generous holiday entitlement and wellbeing support. If you enjoy delivering great customer service in a busy dental practice, this part-time role could be a great fit. No home working; training provided.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and meet KPI targets.
• Great at building relationships.
• Comfortable with computer systems (training provided).
• Calm under pressure in a fast-paced environment.
• Able to diffuse challenging situations.
• Eager to learn about our services.

Responsibilities

• Welcome customers warmly – in person and on the phone
• Keep appointments running smoothly and efficiently
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

Skills

Customer service

Communication

Organisation

Multitasking

Tools

Practice Software

Job description

Your future, as a Receptionist at mydentist

You’ll be joining us at our Gloucester Yard practice in Penrith, CA11 7DE. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is part time, two days a week which are listed below. As a Receptionist, you’ll be based on site in our practice, so home working is not possible.

Tuesday and Wednesday 8:15 - 17:15

Our practice offers

• Supportive and experienced team
• A convenient location, close to local amenities
• Parking is available locally

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.