Receptionist

MyDentist; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Health & wellbeing

Cinema discounts

Service awards

Training & development

Great work-life balance

Parking available

Job summary

Your future starts at mydentist Gosforth Practice, Newcastle upon Tyne. As a receptionist you will greet customers, manage front desk enquiries, and help keep appointments running smoothly. You will provide friendly, informative service face-to-face and over the phone, contributing to a welcoming dental care experience.

The role offers 31 hours per week with some Saturday work. Training is provided for the practice management systems and you’ll join a supportive team at a convenient location

Qualifications

• Friendly, caring and compassionate.
• Organised and able to multitask towards KPIs.
• Good relationship-building skills.
• Comfortable with computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.
• Eager to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly

Organised

Relationship building

Tech savvy

Calm under pressure

Customer service

Adaptable

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Gosforth Practice, . Units 1-3 Kenton Park Shopping Centre, Kenton Road, Newcastle upon Tyne, NE3 4RU. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Tues 9:15am - 6:15pm

Wed 9am-6pm

Thurs 9am-5pm

Fri 8am-5pm

60 minute lunches

31 hours in total

( 1 Saturday a month required)

Our practice offers

• Supportive and experienced team


• A convenient location, close for transport links


• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour


• Holidays rising to 25 days (plus bank holidays)


• Health and wellbeing support; including virtual GP and free counselling


• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year


• Recognition schemes and service awards


• Training and development opportunities


• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone


• Keep appointments running smoothly and efficiently so everything flows well for the team


• Share clear, helpful information tailored to each customer


• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate


• Organised; can multitask and work towards KPI’s


• Great at building relationships


• Comfortable using computer systems (training provided)


• Confident at working in a fast-paced environment


• Able to diffuse challenging situations


• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.