Receptionist

MyDentist; Stratford-upon-Avon; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25 days holiday

Health & wellbeing support

Cinema/retail discounts

Recognition schemes

Training & development

Job summary

mydentist in Stratford-upon-Avon is looking for a friendly receptionist to join our team. You’ll greet patients, answer calls and help keep the front desk running smoothly.

This full-time role is 40 hours per week, Monday to Friday, 8:15am to 5:15pm, on site only. You’ll work with a supportive team and have the chance to develop your customer service skills in a busy dental practice. We offer holidays, pension and health support.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPIs.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.
• Eager to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly demeanor

Organised

Relationship building

Customer service

Computer literacy

Calm under pressure

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our practice in Stratford, CV37 7AE . As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is full-time position working 40 hours per week, Monday to Friday, 8:15am to 5:15pm. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team


• A convenient location, located by the river, just a short walk from the town centre with excellent local transport links


• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour


• Holidays rising to 25 days (plus bank holidays)


• Health and wellbeing support; including virtual GP and free counselling


• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year


• Recognition schemes and service awards


• Training and development opportunities


• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone


• Keep appointments running smoothly and efficiently so everything flows well for the team


• Share clear, helpful information tailored to each customer


• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate


• Organised; can multitask and work towards KPI’s


• Great at building relationships


• Comfortable using computer systems (training provided)


• Confident at working in a fast-paced environment


• Able to diffuse challenging situations


• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.