Receptionist

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Empfangsmitarbeiter, der das erste Gesicht für Besucher ist und administrative Unterstützung bietet. In dieser Rolle sind Sie für die Bearbeitung von Anfragen, die Organisation von Meetings und die Gewährleistung eines reibungslosen Ablaufs im Büro verantwortlich. Mit einem klaren Fokus auf Kundenservice und Teamarbeit sind Sie ein zentraler Bestandteil des Empfangsteams. Das Unternehmen bietet ein unterstützendes Umfeld mit zahlreichen Vorteilen, darunter ein umfassendes Leistungspaket und Entwicklungsmöglichkeiten. Wenn Sie eine Leidenschaft für exzellenten Service haben und in einem vielfältigen Team arbeiten möchten, ist diese Position ideal für Sie.

Benefits

25 Tage Urlaub plus Feiertage

Lebensversicherung

Private Krankenversicherung

Gesundheitschecks

Rabattierte Fitnessstudio-Mitgliedschaften

Überweisungsprogramm

Gehaltssopferprogramme

Technologie-Voucher

Qualifications

• Exzellente Kommunikationsfähigkeiten in Wort und Schrift.
• Starke organisatorische Fähigkeiten und Zeitmanagement.

Responsibilities

• Durchführung aller Empfangs- und Verwaltungsaufgaben.
• Begrüßung von Besuchern mit hohem Standard an Kundenservice.
• Bearbeitung von Telefon- und E-Mail-Anfragen zeitnah.

Skills

Kommunikationsfähigkeiten

Organisationstalent

Microsoft Word

Microsoft Excel

Teamarbeit

Kundenservice

Tools

Microsoft Office

Job description

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Salary: £23,868 per annum, plus company benefits

Location: Newcastle Upon Tyne, NE1 6QF

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, rotational shifts 8am-4pm and 9am-5pm with 30 minutes unpaid lunch break

Work model: Fully onsite

Williams Lea seeks a Receptionist to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Reception team provides administrative front line service to all visitors and provides support to all staff, the role requires a certain amount of flexibility.

The primary focus of the Receptionist will be to deal with requests which come into the Office Services team.

Key responsibilities

• All Reception and Administrative duties
• Collection and opening of post within SLA
• Special and Recorded Post processing
• Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation
• Delivering a high quality standard of corporate service including arranging client meetings and events
• Ensuring a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required
• Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events
• Dealing with administration tasks
• Dealing with telephone and email enquiries in a timely manner
• Ensuring that the post deadlines are kept to.
• Reprographics, scanning and printing
• General maintenance of general office equipment
• Assisting with moving and transportation of boxes around the office

Personal attributes

• Well presented, with excellent communication skills (written and vernal)
• Ability to operate at all levels within the organisation
• Confident and with a professional, business-like manner
• Ability to work under pressure, maintaining accuracy and delivering against timescales
• Team player, consistently in tune with the aims and objectives of the business
• Excellent time management and organisational skills
• Ability to carry out delegated functions/tasks/projects
• High level of confidentiality in management of staff
• Able to meet deadlines and priorities tasks
• An understanding of an employer’s statutory and 'best practice’ Health & Safety requirement
• Strong administration skills and fully conversant with Microsoft packages such as Word and Excel

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Health Assessments
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).