Patient Support Advisor / Dental Receptionist

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Patient Support Advisor/Dental Receptionist in Newcastle upon Tyne! This role offers a unique opportunity to work in a leading orthodontics practice known for its exceptional patient care and positive work environment. You'll be welcomed into an inclusive team that values your development and celebrates successes. With competitive benefits, including additional leave for long service and a cycle to work scheme, this position is perfect for someone passionate about building relationships and providing top-notch care. Don't miss out on this exciting opportunity!

Benefits

Additional annual leave for long service

Company events

Company pension

Cycle to work scheme

Free parking

Life insurance

Referral programme

Better health at work programme

Perk box benefits

Personal finance training

Qualifications

• Previous front of house reception experience, ideally in a dental or healthcare setting.
• Positive attitude, empathetic, and well-organized.

Responsibilities

• Communicate well with patients and colleagues, ensuring a warm environment.
• Build great relationships with patients and colleagues, providing exceptional care.

Skills

Reception experience

Communication skills

Organizational skills

Empathy

Relationship building

Job description

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Patient Support Advisor / Dental Receptionist, Newcastle upon Tyne

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Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ca5faacf7413

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice!

• 35 hours per week over 4 days
• Tuesday - Thursday - & Friday between -
• Free parking on-site

Queensway Orthodontics in unlike any other practice; we have 1000+ five-star patient reviews and we were voted best place to work in the North East in 2018. We are the largest specialist provider of Invisalign in the UK and are the first practice in the UK to fully offset plastic used in our Invisalign cases.

About you

We welcome your application to our Patient Support Advisor / Dental Receptionist vacancy if you have the following skills and experience:

• Previous front of house Reception experience (ideally within a dental or healthcare setting, although this is not essential)
• A positive attitude, empathetic and well-organised
• The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
• Passionate about building great relationships with patients and colleagues, and exceptional standards of care

What do you get in return?

At Queensway Orthodontics you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

• Additional annual leave for long service
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Part of the Better health at work programme – making sure we are doing all we can to look after the health and wellbeing of the team
• Perk box benefits – LOADS of discounts at all your favourite food, shopping and travel destinations as well as a free online GP services and mental health support
• Personal finance training

To apply for our Patient Support Advisor / Dental Receptionist vacancy, you can submit your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.