Receptionist

Stephenson Academy; Milton Keynes; On-site; GBP 18,000 - 23,000; Full time

Job summary

Stephenson Academy MK invites an organised, friendly receptionist to join our busy school reception. You will be the first point of contact for students, parents and staff, handling calls, emails and general enquiries with professionalism.

You will provide admin support, maintain accurate records, assist attendance, help organise meetings and events, and ensure strict confidentiality while safeguarding procedures are followed.

Qualifications

• Excellent communication and organisational skills.
• Confident communicator with strong interpersonal abilities.
• Proficient with IT systems and Microsoft Office.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Manage the Academy reception, welcoming and directing visitors in a friendly and professional manner.
• Deal with telephone calls, emails and general enquiries.
• Provide administrative support to staff and the wider Academy.
• Maintain accurate records and databases.
• Assist with student attendance and absence administration.
• Support the organisation of meetings, appointments and Academy events.
• Process correspondence and maintain effective filing systems.
• Ensure confidentiality is maintained at all times.
• Follow safeguarding, health and safety and security procedures.

Skills

Excellent communication

Organisational skills

Interpersonal skills

Microsoft Office

Attention to detail

Reception duties

Tools

Microsoft Office Suite

Job description

Stephenson Academy provides education for students both male and female aged between 11 and 16 years. We are the local SEN provision for students with social emotional and mental health needs (SEMH). We pride ourselves on delivering a high quality curriculum, truly individualised to meet the needs of our students, ensuring successful outcomes for all. We have a cohort of staff who are from all walks of life which has created a truly dynamic and diverse team.

Do you have excellent communication and organisational skills?

Are you friendly, approachable and able to remain calm and professional in a busy environment?

Do you want to make a difference to the lives of young people in Milton Keynes?

Would you like the opportunity to be part of an exciting, forward-looking Alternative Education provider, which works in a holistic way?

Would you like to be part of a team that works hard to improve the life chances of some of the most vulnerable young people in Milton Keynes?

We are seeking:

• A friendly, welcoming and professional person who will provide an excellent first point of contact for students, parents, visitors and staff
• An organised and reliable administrator who can manage a varied workload and prioritise tasks effectively
• A confident communicator with excellent interpersonal skills, both face-to-face and over the telephone
• Someone who can work calmly and professionally in a busy school reception environment
• A person with excellent attention to detail who can maintain accurate records and handle confidential information appropriately
• Someone who is confident using IT systems and has a good working knowledge of Microsoft Office
• A team player who is willing to support colleagues and contribute positively to the wider life of the Academy
• Someone who understands the importance of safeguarding and is committed to promoting the welfare of children and young people
• A flexible and proactive individual who is able to respond positively to the changing needs of a busy school environment

The successful candidate will:

• Manage the Academy reception, welcoming and directing visitors in a friendly and professional manner
• Deal with telephone calls, emails and general enquiries
• Provide administrative support to staff and the wider Academy
• Maintain accurate records and databases
• Assist with student attendance and absence administration
• Support the organisation of meetings, appointments and Academy events
• Process correspondence and maintain effective filing systems
• Ensure confidentiality is maintained at all times
• Follow Academy procedures relating to safeguarding, health and safety and security

Why choose our Trust?

We can offer you:

• A welcoming and positive working environment where the wellbeing of both students and staff is a top priority
• High quality professional development and support including bespoke CPD
• The opportunity to work within a supportive and committed team
• Progression opportunities across the Trust
• Free access to holistic treatments as part of our wellbeing policy
• The opportunity to make a real difference to the lives of young people

Stephenson (MK) Trust is an Equal Opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. This commitment to robust Recruitment, Selection and Induction procedures extends to organisations and services linked to the Trust on its behalf. An enhanced Disclosure and Barring Service Certificate is required prior to commencement of this post

Please note that we reserve the right to close this advert should a suitable candidate is be found.

NB - Qualification Certificates, Identification and Proof to work in the UK documents are required at Interview