Receptionist

The Kemnal Academies Trust; Selsey; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Generous Pension Scheme

Wellbeing Support

Family Friendly Leave

CPD opportunities

Job summary

The Academy Selsey, part of The Kemnal Academies Trust, is recruiting a Part Time Receptionist to present a positive, warm and welcoming face of the school to students, staff and visitors. The role involves general administration duties and customer service within a busy school reception.

The post requires compassionate, discreet handling of welfare issues, strong organisational skills, and proficiency with common office software. Collaborative, independent work is essential.

Qualifications

• Office administration experience in a busy environment.
• Experience handling inquiries via phone, email and in person.
• Familiarity with data protection and safeguarding basics.

Responsibilities

• Welcome visitors to the school in an efficient and polite manner, ensuring they have signed into the visitor system and notify staff of their arrival.
• Answer queries as appropriate or forward them to the correct department.
• Answer incoming calls and forward as appropriate or take detailed messages to forward to relevant person.
• Contact parents/carers by phone as requested.
• Promote and safeguard the welfare of students and feed back concerns to colleagues.

Skills

Organisation

Communication

Phone handling

Data protection

Customer service

Tools

Microsoft Office

Google Suite

Arbor / MIS

Job description

Responsibilities

• Welcome visitors to the school in an efficient and polite manner, ensuring they have signed into the visitor system and notify staff of their arrival
• Answer queries as appropriate or, forward them to the correct department
• Answer incoming calls and forward as appropriate or take detailed messages to forward to relevant person
• Contact parents/carers by phone as requested
• To promote and safeguard the welfare of students. Feeding back to appropriate colleagues any concerns regarding students.
• To undertake relevant training as required to support the functions of the post and to enhance personal development.
• To undertake safeguarding training, be aware of Child Protection guidance and act with vigilance to ensure all students are safe.
• To ensure full compliance with the Health and Safety at Work Act, Data Protection Act and other relevant legislation
• Strong organisational and time-management skills.
• Proficient in using office software (e.g., Microsoft Office Suite, school management systems).
• Compassionate, with the ability to handle sensitive welfare issues discreetly.
• Experience in office administration, preferably in a busy environment with multiple responsibilities.
• Experience interacting with the public, including handling inquiries and managing communication via phone, email and in person.
• Experience using office software (e.g. Microsoft Office or Google Suite) and familiarity with management information systems (e.g. Arbor or equivalent).
• Experience maintaining accurate records, including sensitive information, while adhering to data protection laws (e.g. GDPR compliance).
• A caring nature, particularly when dealing with students in need of medical or welfare support.
• Approachable and capable of building positive relationships with students, staff, and parents.
• Collaborates effectively with colleagues while also being able to work independently.
• Meticulous in handling records and compliance-related tasks to avoid errors.

The Academy Selsey are recruiting for a Part Time Receptionist to present a positive, warm and welcoming face of The Academy to students, staff and visitors. The ideal candidate will be an integral part of the Office Team carrying out general administration duties and customer service.

About The Kemnal Academies Trust and The Academy Selsey

The Kemnal Academies Trust is one of the country's largest multi-academy trusts, dedicated to staff development, high-quality training, and a strong culture of innovation. As part of the Trust, The Academy Selsey is a welcoming 11-16 secondary school serving families across the Manhood Peninsula and Chichester area. Operating in modern, purpose-built facilities, the academy offers an inclusive, close-knit environment and a broad Key Stage 3-4 curriculum, inspiring students to live out its motto, "Pride in Excellence," while empowering staff to make a lasting difference., At Kemnal, we are committed to Equity, Inclusion, Diversity, and Belonging. We embrace and celebrate differences, value individual experiences, aspirations, and achievements, and continuously learn how to grow better together. We actively encourage applications from candidates of all backgrounds, as we believe diversity strengthens our community and drives us forward.

Access to interview

Be Who You Are at Kemnal - should you be selected and invited to interview please let us know if you require us to adapt the recruitment process to enable you to participate as your authentic self. We want applicants to be able to engage with us in ways that support who they are and we are committed to making adjustments within the recruitment process and within the workplace.

Access to a wide range of resources, training, and best practice across the Trust

• Supportive, forward-thinking leadership with a focus on continuous improvement
• Generous Pension Scheme: Significant employer contributions to support your long-term financial wellbeing
• Wellbeing Support: Access to a wellbeing app and an expert-led Eight-Week Mindfulness Programme
• Family Friendly Leave: Policies designed to support work-life balance and caring responsibilities
• Tailored CPD: Ongoing professional development to support your teaching practice and career progression