Receptionist

Cherry Medical Practice; Manchester, Salford; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Living wage

Training provided

Job summary

Cherry Medical Practice is seeking a Medical Receptionist/Administrator to join the friendly reception team. This 30-hour-per-week role pays a living wage adjusted for experience and age.

Essential: good computer skills and prior customer-facing employment; preferable: healthcare setting experience and knowledge of EMIS Web and Docman. You will handle calls, appointment bookings, patient enquiries, scanning with Docman, and maintain training records.

Qualifications

• Excellent computer skills and customer-facing experience are essential.
• Experience in busy healthcare settings is preferable.

Responsibilities

• Answering phones and booking/cancelling appointments.
• Actioning patient enquiries and patient notes on EMIS Web.
• Using Docman to scan correspondence and actioning tasks.
• Opening and actioning incoming mail daily.
• Contacting patients for reviews and chronic disease recalls.

Skills

Good computer skills

Customer-facing experience

Tools

EMIS Web

Docman

Job description

We have a vacancy for Medical Receptionist/Administrators to join our friendly reception team. We are a small but high-performing practice. The post is for 30 hours per week. We pay living wage, adjusted for experience and age.

Essential: Good computer skills and previous customer-facing employment experience.

Preferrable: Experience of working in a busy healthcare setting and knowledge of clinical systems, e.g. EMIS Web and Docman.

Reception Cherry Medical Practice

Job Description

In this post you will be expected to perform and be competent in the following tasks as part of your daily duties.

• Answering phones and booking/cancelling appointments
• Actioning patient enquiries and patient notes on EMISWeb* Attendance at compulsory training eg Basic Life Support training, Safeguarding training Completion of all mandatory training and keeping own training log up to date.
• Participation in appraisal and professional development Using the Docman system for scanning correspondence and actioning tasks
• Opening and actioning incoming mail daily
• Actioning DNAs as per the practice policy
• Emailing documents as required
• Confidential shredding of documents
• Registering patients for Patient Access
• Registering new patients to the practice and booking the patient a new pt registration appointment
• Responsibility for contacting patients for reviews and chronic disease recall registers GDPR competence
• Child and Adult safeguarding awareness and compliance
• Duty to report any Safeguarding concerns
• Completion of Bridge referrals or Adult Safeguarding form where necessary
• Competency at actioning 2-week cancer referrals
• Adhering to staff policies on mobile phone use while at work, consumption of food, correct uniform etc
• Training will be provided in the use of these computerised clinical systems where required.