Receptionist

Threadneedles Hotel; Maidenhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a luxury hotel as a Hotel Receptionist in the beautiful Berkshire countryside. You'll be the first point of contact for guests, ensuring a welcoming experience. The role involves managing check-ins and check-outs while providing excellent customer service. Enjoy a supportive team environment and numerous benefits.

Benefits

28 days’ holiday rising to 33 with length of service

Recognition of positive contributions

Investment into your career with Apprentice programmes

Financial wellbeing with lifestyle savings

Health Care cash plan benefits package

Free meals on duty

£500 referral fee

Qualifications

• Previous hotel experience using Opera is preferred.
• Excellent communicator with strong organisation skills.

Responsibilities

• Responsible for guest check-in and check-out.
• Respond to queries face to face and on the telephone.

Skills

Communication

Organisational Skills

Tools

Opera

Job description

The Monkey Island Estate is a hidden gem in the gorgeous Berkshire Countryside. A beautiful private island on the river Thames. One of the Small Luxury Hotels of the world it consists of three stunning residences and 41 bedrooms.

This lovingly restored property is in the picturesque village of Bray, close to Windsor, Slough & Maidenhead. Hard to believe that this tranquil location is less than 25 miles from the centre of London.

The Role of a Hotel Receptionist

Our receptionists are attentive, welcoming and are often the first person a guest meets when they visit our luxury hotel.

The Hotel Receptionist is responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly, and professional manner.

Our guests will be your priority, you will be approachable, an excellent communicator, and strong organisation skills. You will have fun with our guests and enjoy being part of the front office team. Successful candidates will benefit from previous hotel experience using Opera.

Our Top Ten Benefits

1. 28 days’ holiday rising to 33 with length of service.(Including bank holidays)
2. Recognition of positive contributions aligned with our company values
3. Investment into your career with our Apprentice programmes
4. Investment into your learning and development with the Digital Learning and courses
5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
6. Interactive health and wellbeing platform
7. Health Care cash plan benefits package
8. Contributing to your future with the Pension scheme
9. Free meals on duty
10. £500 referral fee if you recommend someone to work for us

YTL Hotels

Monkey Island Estate is one of six hotels and properties operated by YTL Hotels in the UK.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

If you feel this unique opportunity is for you and you would love to join and be a part of the YTL team, please apply now.