Veterinary Receptionist

VC Evidensia UK; Maidenhead; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading veterinary practice is seeking two enthusiastic veterinary receptionists to join their friendly team. The roles involve managing client interactions, appointment scheduling, and providing excellent customer service in a supportive environment. Flexible working hours and numerous employee benefits make this an attractive opportunity for those passionate about animal care.

Benefits

6.6 weeks annual leave

Additional annual leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Enthusiastic and self-motivated individuals with strong customer care focus.
• Ability to build relationships and remain calm in emotional situations.
• Reception experience preferred but not essential.

Responsibilities

• Greeting clients and their pets on arrival.
• Managing diaries, booking and cancelling appointments.
• Processing payments and managing client orders.

Skills

Customer care

Communication

Organisational skills

Computer literacy

Job description

Hall Place Veterinary Centre, Maidenhead, Pinkneys Green, South East

Hall Place Veterinary Centre has an exciting opportunity for two new veterinary receptionists! We are looking to recruit two dedicated people to join our friendly team of vets, nurses and fellow receptionists at our Pinkney’s Green main surgery and our Bourne End branch.

The responsibilities include, but are not limited to

• Greeting clients and their pets on arrival
• Efficiently managing the diaries, booking/cancelling or re-arranging appointments, handling online bookings and maintaining client records
• Processing payments, cashing up at the end of the day
• Managing client orders and repeat prescriptions

More about us

Hall Place Veterinary Centre is a long-established, thriving small animal practice with three sites. Pinkney's Green, our hospital branch, is located in a picturesque barn conversion in the countryside, backed by two smaller branches in the bustling villages of Bourne End and Marlow.

The perfect fit

We are looking for enthusiastic, self-motivated individuals who are customer care-focused and have strong communication skills. You should be able to build good relationships with our clients and remain calm and confident in sometimes highly emotional situations.

Good computer literacy and organisational skills are essential. Successful candidates should have reception experience, ideally within the veterinary sector, though not essential, as additional training will be provided.

These roles offer flexible working up to 30 hours per week on a rota basis, Monday to Friday and some Saturdays.

In addition to a competitive salary, you will benefit from

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Hall Place Veterinary Centre, Maidenhead

Lee Farm, Lee Lane, Pinkneys Green, SL6 6PE, United Kingdom