Receptionist

Cripps LLP; London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading law firm in London is seeking a receptionist to join their team. This full-time, on-site position involves welcoming clients, managing calls, and ensuring excellent client service. Ideal candidates will have front of house experience and strong organizational skills, contributing to a collaborative office culture.

Qualifications

• Previous experience in a front of house role preferred.
• Strong customer service experience considered.
• Enthusiasm, initiative, and excellent organizational skills required.

Responsibilities

• Welcoming clients and visitors professionally.
• Managing incoming calls and directing inquiries.
• Handling deliveries efficiently.

Skills

Customer Service

Organizational Skills

IT Systems Proficiency

Job description

2nd Floor, 80 Victoria St, London SW1E 5JL, UK

Job Description

We have an exciting new role...

Responsibilities for this role include but are not limited to:

1. Welcoming clients and visitors to the office in a warm, professional manner.
2. Managing incoming calls and directing enquiries appropriately.
3. Handling deliveries efficiently and professionally.

About the role

We are seeking someone with a passion for delivering first-class client service to join our receptionist team in London Victoria. This is a full-time, on-site position working Monday to Friday. The core shift is 8:00 am–4:00 pm, with flexibility to cover the 10:00 am–6:00 pm shift during holidays and absences.

As part of a small, collaborative team, you will be responsible for greeting clients, operating the switchboard, and managing calls and enquiries.

About you

Ideally, you will have previous experience in a front of house role within a professional services environment, although strong customer service experience from other sectors will also be considered. You will bring enthusiasm, initiative, and excellent organisational skills to the role. Confidence using IT systems is essential, along with the ability to remain composed and proactive in a fast-paced environment.

While at least 60% of your working week will be spent in the office, we recognize that arrangements may vary. Our culture emphasizes working together in the office to maintain cohesion and collaboration.

About us

At Cripps, our purpose is to make a positive and lasting difference. In 2024, we became a certified B Corporation, committing to social and environmental responsibility. As one of the few UK B Corp law firms, we are transparent about our progress and committed to continuous improvement as a responsible, sustainable, and inclusive business.

Join us to help solve real-world problems, champion big ambitions, and make a personal impact on our people, clients, planet, and communities.